Customer Support Executive
1 day ago
Job Summary:We are seeking a dedicated and customer-focused Customer Support Executive (Voice) to join our team. The role involves handling inbound and outbound calls, addressing customer queries, providing accurate information, and ensuring a positive customer experience. The ideal candidate should have excellent communication skills, a problem-solving attitude, and the ability to work in a fast-paced environment.Language Proficiency: Good command over English (spoken).Experience: Minimum 6-9 months of BPO exp in cx service, preferably logistics or e-commerceSalary & Benefits:CTC: Max 3LPA / 25K Monthly CTCWorking Days & Shift:Working Days: 5 Days working / Rotational Week Offs & ShiftsTransport facility during dark hours only i.e. B/w 7PM to 6AMKey Responsibilities:Handle incoming calls and respond to customer queries in a timely and professional manner.Make outbound calls to customers for follow-ups, feedback, or information updates.Resolve product/service-related issues effectively, escalating when necessary.Maintain a high level of customer satisfaction by providing accurate information and support.Document all customer interactions and update CRM systems.Meet daily/weekly performance targets such as call handling time, quality, and customer satisfaction scores.Work closely with the team to improve service standards and processes.Required Skills & Qualifications:Graduate / Diploma (any discipline).0–2 years of experience in customer support (voice process). Freshers are welcome.Excellent verbal communication skills in English and (local language, if applicable) .Good listening skills, patience, and empathy when dealing with customers.Basic computer knowledge (MS Office, Email, CRM tools).Ability to work in shifts (if required).
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Customer Support Executive
4 weeks ago
Noida, Uttar Pradesh, India Easemytrip Full timeJob DescriptionAs a Customer Support Executive at EaseMyTrip, you will be at the forefront of providing exceptional service and assistance to our valued customers. Your role will involve utilizing your excellent communication skills to address customer queries and issues effectively, ensuring a seamless and positive experience for all.Key Responsibilities-...
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Customer Support Executive
1 week ago
Noida, Uttar Pradesh, India Fill in the Blanks Full time- Handle inbound/outbound calls from clients- Provide emotional support and guidance to clients- Assess clients' concerns and provide appropriate solutions- Maintain accurate records of client interactions- Collaborate with team members to achieve goals- Generate new business leads and convert them into sales- Build and maintain relationships with clients...
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Sales cum Customer Support Executive
2 weeks ago
Noida, Uttar Pradesh, India Tathata Infotech Full timeFashion Industry : Sales cum Customer Support Executive with 2–4 years of experienceJob DescriptionJob Title: Sales cum Customer Support Executive Fashion IndustryDepartment: Sales / Customer ExperienceLocation: NoidaExperience Required: 2–4 YearsIndustry: Fashion / Apparel / RetailEmployment Type: Full-TimeReports To: Sales Manager / Customer Experience...
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Sales cum Customer Support Executive
1 week ago
Noida, Uttar Pradesh, India Tathata Infotech Full timeFashion Industry : Sales cum Customer Support Executive with 2–4 years of experience Job Description Job Title: Sales cum Customer Support Executive Fashion Industry Department: Sales / Customer Experience Location: Noida Experience Required: 2–4 Years Industry: Fashion / Apparel / Retail Employment Type: Full-Time Reports To: Sales Manager /...
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Customer Support Associate
1 day ago
Noida, Uttar Pradesh, India Attero Full timeRole OverviewWe are seeking an experienced Customer Support Associate who can not only handle customer interactions but also manage and guide a small support team . The ideal candidate should have strong communication skills, problem-solving abilities, and prior experience in team handling and customer service operations.Key ResponsibilitiesHandle inbound...
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Customer Support Associate
2 weeks ago
Noida, Uttar Pradesh, India Attero Full timeRole OverviewWe are seeking an experienced Customer Support Associate who can not only handle customer interactions but also manage and guide a small support team. The ideal candidate should have strong communication skills, problem-solving abilities, and prior experience in team handling and customer service operations.Key Responsibilities- Handle inbound...
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Customer Support Associate
3 weeks ago
Noida, Uttar Pradesh, India Attero Full timeJob DescriptionRole OverviewWe are seeking an experienced Customer Support Associate who can not only handle customer interactions but also manage and guide a small support team. The ideal candidate should have strong communication skills, problem-solving abilities, and prior experience in team handling and customer service operations.Key Responsibilities-...
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Customer Support Associate
3 weeks ago
Noida, Uttar Pradesh, India Attero Full timeRole OverviewWe are seeking an experienced Customer Support Associate who can not only handle customer interactions but also manage and guide a small support team. The ideal candidate should have strong communication skills, problem-solving abilities, and prior experience in team handling and customer service operations.Key Responsibilities- Handle inbound...
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Customer Support Associate
1 week ago
Noida, Uttar Pradesh, India Attero Full timeRole Overview We are seeking an experienced Customer Support Associate who can not only handle customer interactions but also manage and guide a small support team . The ideal candidate should have strong communication skills, problem-solving abilities, and prior experience in team handling and customer service operations. Key Responsibilities Handle...
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Customer Support Executive
1 week ago
Noida, Uttar Pradesh, India AMPM Full timeJOB DESCRIPTION Customer Interaction & Service Delivery Respond promptly and professionally to customer inquiries via phone, email, chat, and social media. Handle product-related questions with in-depth knowledge of the brand's collections, materials, sizing, and styling advice. Provide personalized service to high-value clients and handle sensitive issues...
