
Customer Support Associate
4 days ago
Role OverviewWe are seeking an experienced Customer Support Associate who can not only handle customer interactions but also manage and guide a small support team . The ideal candidate should have strong communication skills, problem-solving abilities, and prior experience in team handling and customer service operations.Key ResponsibilitiesHandle inbound and outbound customer queries related to Metal Mandi operations.Lead and mentor a team of support executives, ensuring smooth daily operations.Manage and resolve escalated customer complaints in a timely manner.Track customer support performance metrics and ensure SLA adherence.Coordinate with sales, operations, and logistics teams to ensure customer satisfaction.Prepare weekly reports on team performance, issue resolution, and customer feedback.Assist in setting up and improving processes to enhance the customer support experience.Train and guide new team members on product knowledge, processes, and communication.RequirementsGraduate in any discipline (MBA preferred but not mandatory).3–5 years of customer support experience, with at least 1 year in a team-handling role.Strong interpersonal and communication skills (Hindi & English mandatory; knowledge of South Indian languages is a plus).Ability to multitask, prioritize, and manage time effectively.Proficient in MS Office and CRM tools.Exposure to inside sales / telesales processes will be an advantage.
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Customer Support Associate
3 weeks ago
Noida, Uttar Pradesh, India Attero Full timeJob DescriptionRole OverviewWe are seeking an experienced Customer Support Associate who can not only handle customer interactions but also manage and guide a small support team. The ideal candidate should have strong communication skills, problem-solving abilities, and prior experience in team handling and customer service operations.Key Responsibilities-...
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Customer Support Executive
2 days ago
Noida, Uttar Pradesh, India TRDFIN Support Services Pvt Ltd Full timeJob Summary:We are seeking a dedicated and customer-focused Customer Support Executive (Voice) to join our team. The role involves handling inbound and outbound calls, addressing customer queries, providing accurate information, and ensuring a positive customer experience. The ideal candidate should have excellent communication skills, a problem-solving...
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Customer Support Executive
6 hours ago
Noida, Uttar Pradesh, India TRDFIN Support Services Pvt Ltd Full timeJob Summary: We are seeking a dedicated and customer-focused Customer Support Executive (Voice) to join our team. The role involves handling inbound and outbound calls, addressing customer queries, providing accurate information, and ensuring a positive customer experience. The ideal candidate should have excellent communication skills, a problem-solving...
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Customer Support Executive
4 days ago
Noida, Uttar Pradesh, India TRDFIN Support Services Pvt Ltd Full timeJob Summary:We are seeking a dedicated and customer-focused Customer Support Executive (Voice) to join our team. The role involves handling inbound and outbound calls, addressing customer queries, providing accurate information, and ensuring a positive customer experience. The ideal candidate should have excellent communication skills, a problem-solving...
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Customer Support Executive
3 days ago
Noida, Uttar Pradesh, India TRDFIN Support Services Pvt Ltd Full timeWe are hiring Customer Support Executives (Voice Process) with strong experience in Internet & WiFi troubleshooting to join our growing team. If you have excellent communication skills and a passion for delivering world-class customer service, we'd love to hear from youRoles & Responsibilities- Interact with customers to understand service-related needs and...
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Customer Support Executive
6 hours ago
Noida, Uttar Pradesh, India TRDFIN Support Services Pvt Ltd Full timeWe are hiring Customer Support Executives (Voice Process) with strong experience in Internet & WiFi troubleshooting to join our growing team. If you have excellent communication skills and a passion for delivering world-class customer service, we'd love to hear from you Roles & Responsibilities Interact with customers to understand service-related needs and...
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Technical Support Associate
16 hours ago
Noida, Uttar Pradesh, India beBeeTechnical Full time ₹ 9,00,000 - ₹ 12,00,000Technical Support Associate Job DescriptionAs a Technical Support Associate, you will be responsible for providing top-notch support to our clients. This role involves troubleshooting and resolving technical issues related to systems, software, and applications.Key Responsibilities:Resolve customer complaints in a timely and professional mannerProvide expert...
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Telephone Support Associate
49 minutes ago
Noida, Uttar Pradesh, India beBeeCustomerSupport Full time ₹ 2,50,000 - ₹ 5,00,000Job Title: Telephone Support AssociateWe are currently seeking a Telephone Support Associate to join our team. As a key member of our operations, you will be responsible for providing excellent customer support via phone calls.The ideal candidate will have excellent communication skills in English and Hindi, as well as a pursing degree, graduate or...
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Customer Support Associate
4 days ago
Noida, Uttar Pradesh, India Tech Stalwart Solution Full timeJob DescriptionDuties and Responsibilities- Answers inquiries by clarifying desired information; researching, locating, and providing information- Determines requirements by working with customers- Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems-...
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Customer Support Associate
18 hours ago
Noida, Uttar Pradesh, India Click1 Consulting Services Full timeJob DescriptionHiring for Re-nowned MNC CompanyJob Profile - Customer servicesProcess - International Voice ProcessEligibility:UG/Graduate both can applyExcellent communication skills in EnglishFresher/Experience both can applyLocation - Noida/ PunjabWork from officeRotational Shift6 Months Contractual5 days WorkInterview mode - VirtualSalary - Upto 3.85 LPA...