Customer Success Executive
2 months ago
About the Job VComply is seeking an enthusiastic Customer Success Executive. You will be responsible for building strong relationships with our customers, understanding their needs, resolving queries, and implementing new programs to enhance revenue potentials and minimize churn rates. VComply, funded by Accel, stands as a leading provider of new-age software in the GRC (Governance, Risk, and Compliance) space, recognized as a High Performer. Join us if you're eager to kick-start your career in B2B customer success. Key Responsibilities Develop and maintain strong relationships with key customers. Oversee the onboarding & implementation process for new customers. Proactively engage with customers to understand their goals, challenges, and requirements. Review customer complaints and concerns to improve the customer experience. Collaborate with internal teams to address and resolve customer concerns promptly. Conduct product demonstrations for customers. Provide customers with regular updates and best practices. Create knowledge base materials and supporting documents. Analyze and report on key customer trends and product usage metrics. What We're Looking For We welcome recent graduates or those with limited experience. Enthusiasm, positivity, and a willingness to learn are key. A related bachelor's degree is preferred but not required. We're open to diverse educational backgrounds showing potential and interest in customer success. Good communication and presentation skills are a must, regardless of experience level. We value candidates eager to grow and develop in customer success. Technical proficiency can vary; we're dedicated to providing necessary training and support. Shift Information & Work timing This role is to service and interact with a prospective customer base in the European and North American markets and as such you'd be expected to be flexible with timings on given occasions. About VComply Technologies VComply is an agile cloud (software as a service) GRC platform with capabilities to manage GRC in an easy-to-use and intuitive environment that delivers business value, brings a contextual understanding of GRC to enable an organization to reliably achieve objectives while addressing uncertainty and acting with integrity. VComply was founded in 2019 with a focus to deliver a SaaS Cloud GRC solution that is highly configurable and adaptable to a range of industries with a particular focus in the mid-market. VComply enables organizations with out-of-the-box GRC applications that can be configured to exact needs of an organization with zero coding and zero infrastructure. Our cloud platform for GRC enables organizations to strengthen risk and compliance management. Organizations across industry verticals benefit from VComply’s simple and modular approach to GRC that transforms GRC management in an increasingly mobile, social, global, and virtual business environment. Company Highlights Well-funded: $8.5M raised through Series A from top-tier investors including Accel & CounterPart Ventures. Headquartered in Sunnyvale, with offices in Sunnyvale, Bangalore and Kolkata. VComply is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
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Customer Success Executive
2 months ago
kolkata, India VComply Full timeAbout the Job VComply is seeking an enthusiastic Customer Success Executive. You will be responsible for building strong relationships with our customers, understanding their needs, resolving queries, and implementing new programs to enhance revenue potentials and minimize churn rates. VComply, funded by Accel, stands as a leading provider of...
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Customer Success Executive
2 months ago
Kolkata, India VComply Full timeAbout the Job VComply is seeking an enthusiastic Customer Success Executive. You will be responsible for building strong relationships with our customers, understanding their needs, resolving queries, and implementing new programs to enhance revenue potentials and minimize churn rates. VComply, funded by Accel, stands as a leading provider of new-age...
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Customer Success Executive
2 months ago
Greater Kolkata Area, India VComply Full timeAbout the Job VComply is seeking an enthusiastic Customer Success Executive. You will be responsible for building strong relationships with our customers, understanding their needs, resolving queries, and implementing new programs to enhance revenue potentials and minimize churn rates. VComply, funded by Accel, stands as a leading provider of new-age...
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Customer Success Executive
2 months ago
Greater Kolkata Area, India VComply Full timeAbout the Job VComply is seeking an enthusiastic Customer Success Executive. You will be responsible for building strong relationships with our customers, understanding their needs, resolving queries, and implementing new programs to enhance revenue potentials and minimize churn rates. VComply, funded by Accel, stands as a leading provider of...
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Customer Success Professional
2 months ago
Kolkata, West Bengal, India VComply Full timeAbout the RoleVComply is seeking a skilled Customer Success Executive to build strong relationships with our customers, understand their needs, and implement new programs to enhance revenue potentials and minimize churn rates.The ideal candidate will have excellent communication and presentation skills, a willingness to learn, and a passion for customer...
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Customer Success Executive
3 months ago
Kolkata, West Bengal, India NowIntern Full time**Position - **Customer Success Executive **Location-** Kolkata and Guwahati **Qualification - **BTech (CS,IT, ECE, Instrumentation and EEE) can be considered **Experience-** 0-2years **Working - **Monday - Saturday **Roles and Responsibilities** - Assist in the end-to-end implementation of the School ERP system for clients. - Conduct training sessions...
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Customer Onboarding
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Kolkata, West Bengal, India SuperProcure Full time**Department** **:Customer Support & Customer Success** **Location** : Kolkata, West Bengal (On site)** **Job Summary** We are looking for an Customer Onboarding & Customer Success - Executive who will be responsible for smooth implementation & onboarding of SuperProcure software in new accounts. The person will also be responsible for existing customer...
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Customer Success Executive
1 month ago
Salt Lake, Kolkata, West Bengal, India V-Comply Full timeAbout the Job VComply is seeking an enthusiastic Customer Success Executive. You will be responsible for building strong relationships with our customers, understanding their needs, resolving queries, and implementing new programs to enhance revenue potentials and minimize churn rates. VComply, funded by Accel, stands as a leading provider of new-age...
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VComply | Customer Success Executive | kolkata
2 weeks ago
Kolkata, India VComply Full timeAbout the JobVComply is seeking an enthusiastic Customer Success Executive. You will be responsible for building strong relationships with our customers, understanding their needs, resolving queries, and implementing new programs to enhance revenue potentials and minimize churn rates.VComply, funded by Accel, stands as a leading provider of new-age software...
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Customer Success Specialist
4 weeks ago
kolkata, India NEUVILLE Full timeCompany Description Founded in 1988 in Brussels, Belgium, Neuville is a rapidly growing fashion brand known for creating timeless, high-quality leather bags with a modern twist. We pride ourselves on our craftsmanship, innovative designs, and our commitment to bringing a touch of luxury to our customers around the world Role Description This is a full-time...
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Customer Success Specialist
4 weeks ago
Kolkata, India NEUVILLE Full timeCompany DescriptionFounded in 1988 in Brussels, Belgium, Neuville is a rapidly growing fashion brand known for creating timeless, high-quality leather bags with a modern twist. We pride ourselves on our craftsmanship, innovative designs, and our commitment to bringing a touch of luxury to our customers around the worldRole DescriptionThis is a full-time...
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Customer Success Specialist
4 weeks ago
Kolkata, India NEUVILLE Full timeCompany DescriptionFounded in 1988 in Brussels, Belgium, Neuville is a rapidly growing fashion brand known for creating timeless, high-quality leather bags with a modern twist. We pride ourselves on our craftsmanship, innovative designs, and our commitment to bringing a touch of luxury to our customers around the worldRole DescriptionThis is a full-time...
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Customer Success Manager
3 weeks ago
Kolkata, India Global Games Show Full timeResponsibilities:Onboarding and Training:Lead the onboarding process for new customers, ensuring a smooth and positive experience.Provide training sessions to clients on product features, functionality, and best practices.Relationship Management:Develop and nurture strong relationships with key stakeholders within client organizations.Act as the main point...
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Customer Success Specialist
4 weeks ago
Kolkata, India NEUVILLE Full timeCompany Description Founded in 1988 in Brussels, Belgium, Neuville is a rapidly growing fashion brand known for creating timeless, high-quality leather bags with a modern twist. We pride ourselves on our craftsmanship, innovative designs, and our commitment to bringing a touch of luxury to our customers around the world Role Description This is a full-time...
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Customer Success Specialist
1 month ago
Kolkata, India NEUVILLE Full timeCompany DescriptionFounded in 1988 in Brussels, Belgium, Neuville is a rapidly growing fashion brand known for creating timeless, high-quality leather bags with a modern twist. We pride ourselves on our craftsmanship, innovative designs, and our commitment to bringing a touch of luxury to our customers around the worldRole DescriptionThis is a full-time...
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Customer Success Specialist
4 weeks ago
Kolkata, India NEUVILLE Full timeCompany DescriptionFounded in 1988 in Brussels, Belgium, Neuville is a rapidly growing fashion brand known for creating timeless, high-quality leather bags with a modern twist. We pride ourselves on our craftsmanship, innovative designs, and our commitment to bringing a touch of luxury to our customers around the worldRole DescriptionThis is a full-time...
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Customer Success Liaison
2 weeks ago
Kolkata, West Bengal, India Mainstar solution Full timeJob DescriptionMainstar Solution is seeking an experienced Customer Success Liaison to join our team. This role involves driving revenue growth by establishing strong relationships with existing and potential customers.About the RoleWe are looking for a highly motivated individual who can effectively communicate with customers to understand their needs and...
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Customer Success Professional
13 hours ago
Kolkata, West Bengal, India hotsourced Full timeAt the forefront of innovation in the automotive and cleaning industries, we're seeking a skilled Customer Success Professional to join our team. This pivotal role plays a crucial part in ensuring our clients derive maximum value from our cutting-edge platform.About The CompanyWe are an online SaaS platform providing a comprehensive solution for businesses...
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Client Relationship Executive
6 months ago
Kolkata, India Executive Hunters Full time**JOB DESCRIPTION**: **Role - **Client Relationship Executive **Location** - Kolkata West Bengal Budget - 15K - 20K Monthly **Expereince**: - 0 - 6 Month **Job Role & Responsibilities** - Maintaining Healthy Relations with The Client - Develop and Manage Relationships with Clients - Create Plans to Address Clients' Business Needs - Providing Clients...
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Client Relationship Executive
6 months ago
Kolkata, India Executive Hunters Full time**Job description** **JOB DESCRIPTION**: **Role - **Client Relationship Executive **Location** - Kolkata West Bengal Budget - 15K - 20K Monthly **Expereince**: - 0 - 6 Month **Job Role & Responsibilities** - Maintaining Healthy Relations with The Client - Develop and Manage Relationships with Clients - Create Plans to Address Clients' Business Needs -...
