Customer Success Specialist

4 weeks ago


Kolkata, India NEUVILLE Full time

Company Description

Founded in 1988 in Brussels, Belgium, Neuville is a rapidly growing fashion brand known for creating timeless, high-quality leather bags with a modern twist. We pride ourselves on our craftsmanship, innovative designs, and our commitment to bringing a touch of luxury to our customers around the world


Role Description

This is a full-time on-site role for a Customer Success Specialist at NEUVILLE in Kolkata. The Customer Success Specialist will be responsible for ensuring customer satisfaction, providing customer support, and maintaining clear communication with clients on a day-to-day basis.


Qualifications

  • Customer Satisfaction, Customer Support, and Customer Service skills
  • Strong Analytical Skills
  • Effective Communication skills
  • Experience in customer service or a related field
  • Ability to solve problems efficiently and effectively
  • Attention to detail and organizational skills
  • Experience with CRM software is a plus
  • Bachelor's degree in Business Administration or related field


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