Customer Success Specialist

2 weeks ago


Kolkata, India NEUVILLE Full time
Company Description

Founded in 1988 in Brussels, Belgium, Neuville is a rapidly growing fashion brand known for creating timeless, high-quality leather bags with a modern twist. We pride ourselves on our craftsmanship, innovative designs, and our commitment to bringing a touch of luxury to our customers around the world

Role Description

This is a full-time on-site role for a Customer Success Specialist at NEUVILLE in Kolkata. The Customer Success Specialist will be responsible for ensuring customer satisfaction, providing customer support, and maintaining clear communication with clients on a day-to-day basis.

Qualifications

- Customer Satisfaction, Customer Support, and Customer Service skills- Strong Analytical Skills- Effective Communication skills- Experience in customer service or a related field- Ability to solve problems efficiently and effectively- Attention to detail and organizational skills- Experience with CRM software is a plus- Bachelor's degree in Business Administration or related field

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