Customer success manager
3 weeks ago
Customer Success Manager | App X Job Location: Prayagraj, Uttar Pradesh.
Experience: 0.6-5 Years Compensation: Max CTC Up to 30 K Per Month (Depending upon the last drawn and total experience) Mode: Work from home (Required to visit clients on field within your city and nearby locations) Role Description This is a full-time role for a Customer Success Manager at App X (YC S21).
The Customer Success Manager will be responsible for ensuring customer satisfaction, analyzing customer data, retaining customers, building relationships, and providing exceptional customer service on a day-to-day basis.
Day to Day Establish clear client retention goals Process milestones for the clients and employees to work toward Assist customers with setting up and navigating programs or software Promote the value of the product Upsell services and products with the brand image Promote value through customer experience Assist in creating training courses and educational materials Review customer complaints and concerns and seek to improve the customer experience Role Requirements Prior work experience as a Customer Success Manager or similar role with an E-Learning or Ed-Tech industry.
Exceptional ability to communicate and foster positive business relationships Technical skills required, as they relate to the use of the product or service Accountability and personal organization are essential Experience in managing a diverse group and training each according to company standards Must be fluent in English, Hindi and Regional Language of your base city Education background- Min B.tech/BE/BSC At Appx, we aim to make the journey smoother and more rewarding by equipping creators with the right technology and support to thrive in the digital landscape.
How far we’ve come: 10,000+ Creators 150+ countries served 6 crore+ end users enrolled 10 lakh+ live streams per year 1000 crore+ earned by creators Featured on Times Square, NY You can read more about the company here- Find this role relevant? Write us with your cv at sahil.kumar@appx.co.in
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Customer Success Manager
2 weeks ago
Uttar Pradesh, India AppX (YC S21) Full timeCustomer Success Manager | AppX Job Location: Prayagraj, Uttar Pradesh. Experience: 0.6-5 Years Compensation: Max CTC Up to 30K Per Month (Depending upon the last drawn and total experience) Mode: Work from home (Required to visit clients on field within your city and nearby locations) Role Description This is a full-time role for a Customer Success...
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Customer success manager
2 weeks ago
Uttar Pradesh, India AppX Full timeCustomer Success Manager | App X Job Location: Prayagraj, Uttar Pradesh. Experience: 0.6-5 Years Compensation: Max CTC Up to 30 K Per Month (Depending upon the last drawn and total experience) Mode: Work from home (Required to visit clients on field within your city and nearby locations) Role Description This is a full-time role for a...
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Customer Success Manager
4 days ago
uttar pradesh, India AppX (YC S21) Full timeCustomer Success Manager | AppXJob Location: Prayagraj, Uttar Pradesh.Experience: 0.6-5 YearsCompensation: Max CTC Up to 30K Per Month (Depending upon the last drawn and total experience)Mode: Work from home (Required to visit clients on field within your city and nearby locations)Role DescriptionThis is a full-time role for a Customer Success Manager at...
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Customer Success Executive
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Noida, Uttar Pradesh, India Rannkly Full timeCustomer Service Job description **Role Summary**: As a Customer Success Executive, you will act as a bridge between our product and our clients, ensuring that they derive maximum value from our services. Your mission will be to foster long-term customer relationships, drive product adoption, and enhance customer satisfaction. **Key Responsibilities**: -...
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Customer Success Coordinator
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Customer Success Intern
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Customer Success Manager
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Customer Success Executive
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Gst Customer Success Executive
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Noida, Uttar Pradesh, India MyOperator Full time**About Company**: MyOperator is India's leading cloud communications provider, offering cutting-edge solutions to over 10,000 businesses across diverse industries. From Cloud Call Center solutions to IVR, Toll-free Numbers, Enterprise Mobility, WhatsApp Business Solutions, and Heyo Phone, we provide comprehensive SAAS platforms backed by exceptional...
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Customer Success Intern
5 months ago
Noida, Uttar Pradesh, India MyOperator Full timeJob Title: Customer Success Intern Company: MyOperator Location: Noida About Company: MyOperator is India's leading cloud communications provider, offering cutting-edge solutions to over 10,000 businesses across diverse industries. From Cloud Call Center solutions to IVR, Toll-free Numbers, Enterprise Mobility, WhatsApp Business Solutions, and Heyo Phone,...
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Partner- Customer Success
5 months ago
Noida, Uttar Pradesh, India RateGain Full time**About the Organization**: RateGain is a leading provider of SaaS products, which help travel and hospitality companies with cognitive revenue management, smart e-distribution, and brand engagement to make more revenue every day. RateGain is proud to support 250,000+ hotel properties globally by providing 240 billion rate and availability updates & powering...
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Customer Success/service Associate
2 months ago
Noida, Uttar Pradesh, India Sheran Communication & Technology Pvt. Ltd. Full time**Job Title: Customer Success/Service Associate** **Location**: Noida 81 Delhi or any NCR region. **Experience**: 6+ months in an international voice process **Salary**: ₹30,000 - ₹40,000 per month **Key Responsibilities**: - Manage customer interactions through chat and voice, ensuring high levels of satisfaction. - Demonstrate excellent...
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Customer Experience Manager
4 days ago
uttar pradesh, India STAGE Full timeAbout the OpportunityAs a Customer Experience Manager, you will play a pivotal role in resolving customer pain points, managing support teams, and driving customer satisfaction. You will work closely with cross-functional teams to ensure customer feedback informs our product and content strategy, while fostering strong customer relationships to optimise user...
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Customer Experience Manager
2 days ago
uttar pradesh, India STAGE Full timeAbout the OpportunityAs a Customer Experience Manager, you will play a pivotal role in resolving customer pain points, managing support teams, and driving customer satisfaction. You will work closely with cross-functional teams to ensure customer feedback informs our product and content strategy, while fostering strong customer relationships to optimise user...
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Noida, Uttar Pradesh, India FloBiz Full timeExecutive - Customer Success (Renewal and Retention) Client Relations and Retention - Renewal Agent Job Description: Renewal Agent Position Overview: We are seeking a customer-focused and results-driven Renewal Agent to join our team in the SaaS (Software-as-a-Service) industry. As a Renewal Agent, your primary responsibility will be to engage with...
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Avp - Customer Success (Conversational Messaging)
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Noida, Uttar Pradesh, India Sinch Full timeDo you imagine yourself working with largest brands and champion the success of the customers for a platform that touches the lives of millions. Here is an opportunity to test your product, business acumen and customer connect nerves. Sinch, a 2nd largest CPaaS and messaging provider in the world is looking for a Customer Success at its India location who...
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Executive - Customer Success (Renewal and Retention)
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Noida, Uttar Pradesh, India FloBiz Full timeClient Relations and Retention - Renewal Agent Job Description: Renewal Agent Position Overview: We are seeking a customer-focused and results-driven Renewal Agent to join our team in the SaaS (Software-as-a-Service) industry. As a Renewal Agent, your primary responsibility will be to engage with customers **over phone calls**, manage their contract...