Customer Success Executive

9 months ago


Noida Uttar Pradesh, India Rannkly Full time

Customer Service

Job description

**Role Summary**:
As a Customer Success Executive, you will act as a bridge between our product and our clients, ensuring that they derive maximum value from our services. Your mission will be to foster long-term customer relationships, drive product adoption, and enhance customer satisfaction.

**Key Responsibilities**:

- Develop a trusted advisor relationship with key customer stakeholders and executive sponsors.
- Ensure the timely and successful delivery of our solutions according to customer needs and objectives.
- Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders.
- Liaise between customers and cross-functional internal teams to ensure the timely and successful delivery of our solutions.
- Identify and grow opportunities within the territory and collaborate with sales teams to ensure growth attainment.
- Assist with high-severity requests or issue escalations as needed.

**Qualifications**:

- Bachelor's degree in Business Administration, Communications, or a related field.
- Proven work experience in customer success, account management, or another relevant customer-facing role.
- Experience with SaaS products and cloud services is highly preferable.
- Understanding of digital marketing and reputation management is a plus.

**Required Skills**:

- Exceptional communication and presentation skills.
- Strong organizational and multitasking abilities.
- Adept at problem-solving and conflict resolution.
- Familiarity with Customer Relationship Management (CRM) tools and practices.
- Passion for technology and the ability to grasp and explain technological concepts quickly.



  • Noida, Uttar Pradesh, India Rannkly Full time

    Business Operations Job description **Role Summary**: As a Customer Success Executive, you will act as a bridge between our product and our clients, ensuring that they derive maximum value from our services. Your mission will be to foster long-term customer relationships, drive product adoption, and enhance customer satisfaction. **Key...


  • Greater Noida, India Customer Care Executive Full time

    Responding to customer inquiries and resolving their concerns promptly and efficiently. - Providing accurate and detailed information about products, services, and company policies. - Handling and resolving customer complaints and escalating issues when necessary. - Assisting customers in placing orders, tracking shipments, and processing returns or...


  • Noida, Uttar Pradesh, India MyOperator Full time

    **Location**: Noida, Sector 2 **Experience**: 1-3 years in Customer Success or Account Management **Employment Type**: Full-time, Work From Office **Key Responsibilities**: - Client Relationship Management: Build strong, long-term client relationships to ensure their success with MyOperator solutions. - Customer Onboarding: Onboard and train new clients...


  • Noida, Uttar Pradesh, India Ark InfoSolutions Full time

    **Description: - ** As an On-Field Customer Success Executive, your role is pivotal in ensuring our customers achieve success with our products or services. You'll serve as a liaison between our company and clients, providing guidance, support, and technical assistance to maximize the value they derive from our offerings. Your primary focus will be on...


  • Ghaziabad, Uttar Pradesh, India Arshya Infotech Solution Full time

    Position Overview: Qualifications: Bachelor’s degree in Business, Marketing, Information Technology, or a related field.Proven experience in a customer success or similar customer-facing role.Basic knowledge of AWS concepts, including services such as EC2, S3, RDS, and VPC.Strong analytical and problem-solving skills with the ability to identify and...


  • Noida, Uttar Pradesh, India FloBiz Full time

    Executive - Customer Success (Renewal and Retention) Client Relations and Retention - Renewal Agent Job Description: Renewal Agent Position Overview: We are seeking a customer-focused and results-driven Renewal Agent to join our team in the SaaS (Software-as-a-Service) industry. As a Renewal Agent, your primary responsibility will be to engage with...


  • Noida, Uttar Pradesh, India FloBiz Full time

    Executive - Customer Success (Renewal and Retention) Client Relations and Retention - Renewal Agent Job Description: Renewal Agent Position Overview: We are seeking a customer-focused and results-driven Renewal Agent to join our team in the SaaS (Software-as-a-Service) industry. As a Renewal Agent, your primary responsibility will be to engage with...


  • Noida, India FCI-CCM Full time

    **Position: Customer Success Executive / Sr. Executive** **Desired Experience**: 2-5 years **Work Location**: Noida, Sector 126 **Work Timings**: Rotational **Compensation**: As per market standards **Job Summary**: Looking for flexible go-getters who welcome the challenge of meeting the needs of a fast-growing IT business. As a **Customer Success...


  • Noida, Uttar Pradesh, India Nasscom Full time

    **Location, Department Unit and Reporting**: - Location: - Noida - Department: - Konnect - Reporting To: - Manager **Job Details/ Criteria**: - Basic Functions/ Job Responsibility: We are searching for an enthusiastic and client focused Customer Success Coordinator to join the nasscom Konnect team. Nasscom Konnect drives thought leaders through various...


  • Noida, Uttar Pradesh, India MyOperator Full time

    **Job Title**: Customer Success Intern **Company**: MyOperator **Location**: Noida **About Company**: MyOperator is India's leading cloud communications provider, offering cutting-edge solutions to over 10,000 businesses across diverse industries. From Cloud Call Center solutions to IVR, Toll-free Numbers, Enterprise Mobility, WhatsApp Business Solutions,...


  • Noida, India proksham Full time

    We are looking for a technically savvy customer success manager who possesses a strong drive for results. Duties for the customer success manager will include a broad range of tasks such as maintaining ongoing customer relationships and networking, implementing success programs, contributing to sales, onboarding and training clients, and minimizing...


  • Noida, India 4Bell Technology Full time

    Key Responsibilities: Develop a trusted advisor relationship with key customer stakeholders and executive sponsors. - Ensure the timely and successful delivery of our solutions according to customer needs and objectives. - Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders. - Liaise between customers and...


  • Noida, Uttar Pradesh, India FloBiz Full time

    Client Relations and Retention - Renewal Agent Job Description: Renewal Agent Position Overview: We are seeking a customer-focused and results-driven Renewal Agent to join our team in the SaaS (Software-as-a-Service) industry. As a Renewal Agent, your primary responsibility will be to engage with customers **over phone calls**, manage their contract...


  • Noida, Uttar Pradesh, India HiringGo Full time

    **Job Title**: Customer Success & IT Support (Fresher) **Location**:Noida (Work from Office) **Compensation**:25K-30K per month **Job Summary** We need a tech-savvy fresher to act as the bridge between our Development, Sales, and Customers. You will handle basic tech issues (Excel, API, JSON) and ensure customer satisfaction. **Key...


  • Noida, Uttar Pradesh, India MyOperator Full time

    **About Company**: MyOperator is India's leading cloud communications provider, offering cutting-edge solutions to over 10,000 businesses across diverse industries. From Cloud Call Center solutions to IVR, Toll-free Numbers, Enterprise Mobility, WhatsApp Business Solutions, and Heyo Phone, we provide comprehensive SAAS platforms backed by exceptional...


  • Aminabad Park, Lucknow, Uttar Pradesh, India Tansukh Herbals Full time

    Job Summary:As a Customer Success Executive, you will own customer relationships, ensure seamless experiences, and foster long-term loyalty. Key Responsibilities: 1. Order Scheduling - Scheduling orders on various E-commerce platforms like Amazon, Flipkart, 1mg and Shopify Website. 2. Shipment Scheduling - Scheduling shipments on portals like Shiprocket,...


  • Noida Sector 62, Noida, Uttar Pradesh, India Insight Customer Call Solutions LTD Full time

    We are hiring for more than 30 Customer care executive. Qualification: - 12th passed or above. Language: - Hindi & English. For more information: **Job Types**: Full-time, Fresher Pay: Up to ₹20,000.00 per month **Benefits**: - Flexible schedule - Leave encashment - Provident Fund Schedule: - Day shift - Evening shift - Morning shift - Night...


  • Noida, Uttar Pradesh, India FK Sports Full time

    **Job description** **What you'll do** **Customer Focus** - Handling all the customers and guiding them about FKsport as a brand and its products. - Build sustainable relationships and engage customers by taking the extra effort. - Being dedicated to customer satisfaction and resolving any concerns that the customer has. - Identify customers' needs,...


  • Noida, India AstroTalk Full time

    **About the role** We are looking for an **Customer Success Executive** to join our team. **Experience: Fresher or internship experience** **Education: Graduation (any stream)** **Language: English and Hindi** **The primary roles and responsibilities for this role are : -** - Maintain a positive, empathetic and professional attitude toward customers at...


  • Jabalpur, Madhya Pradesh, India Next Education Full time

    Minimum Required Experience : 0 years Intern **Skills**: - ErpDescription Dear JP, Please approve the hiring for the customer success executive for Jabalpur Location.