Customer Success Executive

2 weeks ago


Noida Uttar Pradesh, India Rannkly Full time

Customer Service

Job description

**Role Summary**:
As a Customer Success Executive, you will act as a bridge between our product and our clients, ensuring that they derive maximum value from our services. Your mission will be to foster long-term customer relationships, drive product adoption, and enhance customer satisfaction.

**Key Responsibilities**:

- Develop a trusted advisor relationship with key customer stakeholders and executive sponsors.
- Ensure the timely and successful delivery of our solutions according to customer needs and objectives.
- Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders.
- Liaise between customers and cross-functional internal teams to ensure the timely and successful delivery of our solutions.
- Identify and grow opportunities within the territory and collaborate with sales teams to ensure growth attainment.
- Assist with high-severity requests or issue escalations as needed.

**Qualifications**:

- Bachelor's degree in Business Administration, Communications, or a related field.
- Proven work experience in customer success, account management, or another relevant customer-facing role.
- Experience with SaaS products and cloud services is highly preferable.
- Understanding of digital marketing and reputation management is a plus.

**Required Skills**:

- Exceptional communication and presentation skills.
- Strong organizational and multitasking abilities.
- Adept at problem-solving and conflict resolution.
- Familiarity with Customer Relationship Management (CRM) tools and practices.
- Passion for technology and the ability to grasp and explain technological concepts quickly.


  • Customer Success Executive

    Found in: Whatjobs IN C2 - 2 weeks ago


    uttar pradesh, India Apeejay Stya Education (Svran Foundation) Full time

    Stakeholder Executive @ Vjal Institute, Apeejay Stya GroupAbout Us:The Apeejay Education Society, established by the leading Industrial House of Apeejay Stya in the year 1967, has built a rich heritage of nearly four and half decades in the field of quality education through a family of 29 institutions, i.e. 13 schools and 16 institutions of higher learning,...

  • Customer Success Manager

    Found in: Whatjobs IN C2 - 2 weeks ago


    uttar pradesh, India Prospecta Software Full time

    Customer Success ManagerCOMPANY OVERVIEWProspecta was founded in 2002 in Sydney, Australia, to provide data management and automation software for enterprise clients. Prospecta has evolved to be a leading data management software company. Prospecta’s flagship product, MDO (Master Data Online), is an enterprise Master Data Management (MDM) platform that...


  • Noida, India 4Bell Technology Full time

    Key Responsibilities: Develop a trusted advisor relationship with key customer stakeholders and executive sponsors. - Ensure the timely and successful delivery of our solutions according to customer needs and objectives. - Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders. - Liaise between customers and...


  • Noida, Uttar Pradesh, India Sinch Full time

    Do you imagine yourself working with largest brands and champion the success of the customers for a platform that touches the lives of millions. Here is an opportunity to test your product, business acumen and customer connect nerves. Sinch, a 2nd largest CPaaS and messaging provider in the world is looking for a Customer Success at its India location who...


  • Indore, Madhya Pradesh, India Appstean Infotech Pvt. Ltd. Full time

    **Industry Type**: IT Software **Title**: Customer Support Executive **Location**: Indore (MP) **Date of Joining**: Immediate **Responsibilities** - Deliver Support to customer over Phone or through Web Based Tools - Work with development and other **support** specialist and engineers to provide successful resolution to **customer **complaints /...


  • Noida, India Live Keeping Full time

    **Customer Success Executive** Live keeping - Noida, Uttar Pradesh, India (On-site) **About Livekeeping** Backed By IndiaMART InterMESH, Livekeeping offers a SAAS platform for 10k+ customers to access their Tally accounting data on mobile. Real time visibility of accounting data like revenue growth, profitability, cash flow management, etc. is a critical...

  • Customer Success Executive

    Found in: Whatjobs IN C2 - 2 weeks ago


    Noida, India Apeejay Stya Education (Svran Foundation) Full time

    Stakeholder Executive @ Vjal Institute, Apeejay Stya Group About Us: The Apeejay Education Society, established by the leading Industrial House of Apeejay Stya in the year 1967, has built a rich heritage of nearly four and half decades in the field of quality education through a family of 29 institutions, i.e. 13 schools and 16 institutions of higher...

  • Customer Success Executive

    Found in: Appcast Linkedin IN C2 - 3 weeks ago


    Noida, India Apeejay Stya Education (Svran Foundation) Full time

    Stakeholder Executive @ Vjal Institute, Apeejay Stya GroupAbout Us: The Apeejay Education Society, established by the leading Industrial House of Apeejay Stya in the year 1967, has built a rich heritage of nearly four and half decades in the field of quality education through a family of 29 institutions, i.e. 13 schools and 16 institutions of higher...

  • Customer Success Executive

    Found in: Talent IN 2A C2 - 2 weeks ago


    Noida, India Apeejay Stya Education (Svran Foundation) Full time

    Stakeholder Executive @ Vjal Institute, Apeejay Stya GroupAbout Us: The Apeejay Education Society, established by the leading Industrial House of Apeejay Stya in the year 1967, has built a rich heritage of nearly four and half decades in the field of quality education through a family of 29 institutions, i.e. 13 schools and 16 institutions of higher...

  • Customer Success Manager

    Found in: Whatjobs IN C2 - 2 weeks ago


    noida, India Saas Labs US Inc. Full time

    Customer Success Management is a role that is defined in various ways in the industry, but at its core, it is all about making the customers successful and making them realize the value of the services we offer. A good Customer Success Manager must have a thirst for knowledge, the ability to learn quickly, easily grasp new software applications, and act as a...

  • Customer Success Manager

    Found in: Talent IN C2 - 2 weeks ago


    Noida, India Saas Labs US Inc. Full time

    Customer Success Management is a role that is defined in various ways in the industry, but at its core, it is all about making the customers successful and making them realize the value of the services we offer. A good Customer Success Manager must have a thirst for knowledge, the ability to learn quickly, easily grasp new software applications, and act as a...


  • Noida, Uttar Pradesh, India Easemydeal Full time

    **CUSTOMER SUPPORT EXECUTIVE** **Job Location : Secto-3, Noida** - (5 min walking from Noida Sector-16 metro station)_ As a Support Executive, you will be responsible for providing excellent customer service and support to our clients. You will act as the primary point of contact between the company and its customers, ensuring their concerns are addressed...

  • Customer Relations Executive

    Found in: Whatjobs IN C2 - 2 days ago


    uttar pradesh, India Lea Clothing Co. Full time

    Company DescriptionLea Clothing Co. is a sustainable fashion brand based in Noida, India, catering to women of all shapes and sizes. The brand's designs embody body positivity, sustainability, and size inclusivity, with a minimalist color and print palette. Lea is looking for a Customer Relationship Management Executive who can help the brand maintain a...


  • Noida, Uttar Pradesh, India SKY KRU Full time

    Job Title: Customer Care Executive - UK Inbound Sales Process **Job Description**: Role Overview: As a Customer Care Executive for our UK Inbound Sales Process, you will be responsible for providing exceptional customer service and support to our UK-based customers. Your primary focus will be on handling inbound sales inquiries, addressing customer...


  • Noida, Uttar Pradesh, India SKY KRU Full time

    Job Title: Customer Care Executive - UK Inbound Sales Process **Job Description**: Role Overview: As a Customer Care Executive for our UK Inbound Sales Process, you will be responsible for providing exceptional customer service and support to our UK-based customers. Your primary focus will be on handling inbound sales inquiries, addressing customer...


  • Noida, Uttar Pradesh, India Whitefox Travels Pvt Ltd Full time

    **Job Title: Admin cum Customer Care Executive** **Job Summary**: **Responsibilities**: - **Administrative Duties**: - Manage office supplies and equipment, ensuring availability for daily operations. - Maintain and organize office files and documents, both electronic and physical. - Coordinate appointments and meetings, and manage calendars for...


  • Bhopal, Madhya Pradesh, India Magnet Brains Software Technology Pvt. Ltd DBA Pabbly Full time

    **Customer Success Associate (CS - L1) An entry-level position in the customer support department. The Customer Success Associate (CS - L1) will be responsible for providing technical assistance to customers or internal teams. You are encouraged to proactively improve your skills to handle complex queries effectively. Seeking guidance and mentoring from...

  • Customer Service Executive

    Found in: Whatjobs IN C2 - 2 weeks ago


    uttar pradesh, India Study Group Full time

    Contract type: Full timeLocation: NoidaJOB OVERVIEWThe Customer Service Executive role is focused on providing support in processing and resolving all queries, requests, and complaints received from both Study Group’s external customers (primarily Agents) and internal customers.The successful applicant will have experience in working towards Service...


  • Noida, Uttar Pradesh, India Teleperformance Full time

    TELEPERFORMANCE NOIDA We are hiring for Teleperformance Noida Profile: Customer Relationship Executive Salary 17k-22k CTC ( plus Incentive) Shift Timing - Day Shift Cab Facility is available **QUALITIES & RESPONSIBILITIES** - team work **Job Types**: Full-time, Permanent, Fresher **Salary**: ₹17,000.00 - ₹22,000.00 per month **Benefits**: -...


  • Noida, Uttar Pradesh, India Rankbloc Full time

    Customer care Executive Min 6months - 1yr exp in Voice process of customer care 3.5-4lpa Edtech background Excellent Communication skills 10.30 - 7.30pm 6days working Immediate joiners noida sec 125 Share your CV **Job Types**: Full-time, Permanent **Salary**: ₹25,000.00 - ₹28,982.42 per month **Benefits**: - Provident Fund Schedule: - Day...