Customer Success/service Associate
2 months ago
**Job Title: Customer Success/Service Associate**
**Location**: Noida 81 Delhi or any NCR region.
**Experience**: 6+ months in an international voice process
**Salary**: ₹30,000 - ₹40,000 per month
**Key Responsibilities**:
- Manage customer interactions through chat and voice, ensuring high levels of satisfaction.
- Demonstrate excellent communication and interpersonal skills to address client needs effectively.
- Resolve customer queries and provide solutions in a timely manner.
- Collaborate with team members to enhance customer experience and service delivery.
- Maintain accurate records of customer interactions and feedback.
**Qualifications**:
- Minimum of 6 months of experience in an international voice process.
- Strong comprehension skills with the ability to adapt communication style to customer needs.
- Willingness to work in US shifts.
- Ability to work in a fast-paced environment and manage multiple tasks efficiently.
**Benefits**:
- Cab services provided for commuting.
- 5-day work week with opportunities for growth.
**Interview Process**: Interviews will be conducted virtually.
If you are passionate about customer service and meet the qualifications listed above, we encourage you to apply Please send your resume to Mob - 9259477505
Pay: ₹30,000.00 - ₹40,000.00 per month
**Benefits**:
- Provident Fund
**Experience**:
- International voice process: 1 year (required)
Work Location: In person
Application Deadline: 22/09/2024
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