Lead - Digital Channels

4 days ago


Mumbai, India AU SMALL FINANCE BANK Full time

Lead – Digital Channels (Website, Chatbot & WhatsApp Banking)

Experience: ~10 years

About the Role:- We are seeking a seasoned Lead – Digital Channels to spearhead the development, and optimization of our Website, Chatbot, and WhatsApp Banking platforms. This role is pivotal in enhancing customer engagement, driving lead generation, and ensuring seamless digital interactions. The ideal candidate will possess a strong background in product management within the fintech, banking, or consumer tech sectors, with a proven track record of delivering innovative and scalable digital solutions.

Key Responsibilities

Platform Strategy & Ownership

  • Define and execute the strategic roadmap for the


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