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Senior Manager- Account Expansion
1 month ago
Role Description
This is a full-time remote role for a Senior Manager- Account Expansion position at Beroe Inc. The Senior Manager Account Expansion will lead part of our Current Client roster, with the prime responsibility as a Commercial Owner.
As a commercial owner for the account, the individual will work closely with the Customer Success team to ensure customer satisfaction and value-creation (for the Client). In essence, build a strong relationship with Client as a trusted advisor.
It is important to have managed multi-million USD account renewals/ upsell/cross-sells.
SaaS and research industry background preferred.
Qualifications and Experience
- Bachelor's degree or higher in Business Administration, Sales/Marketing, or any related field.
- 8-12+ years of experience in relevant field, with a proven track record of success in Client Relationship Management, and account growth.
- Track record of managing a Client Portfolio as a relationship manager/commercial owner across the Global 1000 companies
- Experience in engagement with senior Client Stakeholders (often VP+), and building relationship as a trusted partner to help unlock additional opportunities and budget
- Experience in collaborating with a cross-functional team in a remote environment, driving all towards achieving goals and objectives.
- Excellent communication skills with experience interfacing at multiple organizational levels, deep understanding of industry trends, and market needs.
- Proven ability to execute strategic plans, including ability to coordinate with cross-functional teams and ensuring Client growth through effective partnership.
- Experience in procurement intelligence software and analytics is a plus.
- Demonstrate a passion for innovation, process improvement, and driving results. Resilient, adaptable, and self-driven to manage the Client portfolio independently.
- Great project management, leadership, and operational skills.
