Technical Account Manager for IT Services

1 day ago


India Zemoso Technologies Full time

About Zemoso Technologies

We are a leading provider of innovative IT solutions, committed to delivering exceptional results.

Job Summary

We seek an experienced Technical Account Manager to join our team in Mumbai/Pune. As a key member of our customer success team, you will be responsible for ensuring the growth and expansion of our customer accounts.

Key Responsibilities:

  • Partner with mid-sized IT services companies to understand their needs and develop strategic plans for growth.
  • Collaborate with cross-functional teams to identify and pursue new business opportunities.
  • Facilitate discussions between customers and our teams to explore potential collaborations.
  • Hold joint responsibility for the success of our customer accounts, driving revenue growth and expansion.
  • Travel or relocate for short durations to client locations as needed.

Requirements:

  • MBA or equivalent from Tier 1 and Tier 2 colleges.
  • 5+ years experience in customer-facing roles like Customer Success, Customer Engagement, Sales etc for mid-sized IT services companies.
  • Proven ability to strike up engaging conversations with mid-to-top-level IT managers, executives, and business managers of multinational companies.
  • Excellent communication and interpersonal skills.
  • Strong analytical skills and ability to use data to drive decisions.
  • Experience with different sales strategies and sales playbooks.
  • Ability to manage multiple projects simultaneously and prioritize workload effectively.

Compensation

The estimated annual salary for this role is ₹1,200,000 - ₹1,800,000 based on industry standards and location.

Why Join Us?

This is a unique opportunity to grow your career with a dynamic company that values innovation and customer satisfaction. If you thrive in a fast-paced environment and are passionate about delivering exceptional results, we encourage you to apply.



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