Senior Client Relationship Manager

1 day ago

Dombivli, Maharashtra, India beBeeClientServicing Full time ₹ 6,00,000 - ₹ 10,00,000
Job Title

About Boomlet: Our company specializes in crafting compelling narratives for brands. We empower businesses to develop strategic storytelling and impactful execution.

We partner with organizations to manage reputation, foster thought leadership, and deliver memorable campaigns across traditional and digital platforms. With a focus on creativity, agility, and measurable outcomes, our commitment lies in shaping meaningful conversations between brands and their audiences.

Key Responsibilities:

  • Develop strong relationships with clients by serving as the primary point of contact for their requirements and queries.
  • Ensure seamless communication with clarity by understanding client objectives.
  • Support the team in maintaining positive client relationships and delivering exceptional service.
  • Assist in creating engaging communication materials such as briefing notes, presentations, and one-pagers.
  • Gather valuable insights, case studies, and industry news to support client deliverables and stay ahead of the curve.
  • Contribute to thought-leadership and reputation management initiatives under guidance from senior team members.
  • Collaborate with internal teams (design, strategy, execution) to deliver high-quality outputs on time.
  • Track progress, timelines, and ensure processes run smoothly to meet client expectations.
  • Provide operational support to the Unit Lead/Manager for client projects and contribute to their success.
  • Conduct research, competitor benchmarking, and trend tracking to identify opportunities for growth.
  • Stay up-to-date with industry and digital trends to spot potential communication opportunities and drive business results.
  • Identify small opportunities for growth within existing accounts and develop strategies to capitalize on them.
  • Support the team in preparing pitches and proposals to win new business.

Qualifications & Experience:

• 2-3 years of experience in client servicing, communications, PR, or related fields.

• Strong communication and coordination skills to build and maintain effective relationships.

• Excellent writing and presentation abilities to engage audiences and convey key messages.

• Awareness of digital media, influencers, and media landscapes to stay ahead of the competition.

• Proficiency in MS PowerPoint, Word, and Excel to create engaging visuals and track progress.

Responsibilities Overview: This role involves working closely with clients to understand their needs and deliver tailored solutions. It requires excellent communication and project management skills, as well as the ability to work effectively in a team environment.

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