
Client Relationship Manager
1 week ago
Job Summary:
We are seeking a seasoned customer relationship management professional to join our team. As a key member of our organization, you will be responsible for building and maintaining strong relationships with our clients.
Key Responsibilities:
- Collection from existing clients
- Retention
- Upselling and cross-selling experience
- Proficient in English and Hindi language
- B2C client handling
- Interaction with existing customers and making follow-up calls
- Timely payment and collections from customers
- Interaction with customers via email and over the phone
Requirements:
- Proven experience as a CRM Sr. Executive, Customer Success or Collection Specialist or Business Development role
- Knowledge of billing procedures and collection techniques
- Working knowledge of MS Office and databases
- Excellent communication skills (written and oral)
- Skill in negotiation
What We Offer:
We offer a dynamic work environment, opportunities for growth and development, and a competitive compensation package.
How to Apply:
Interested candidates can submit their resumes for consideration.
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