BPO Business Solutions Manager

6 days ago


Gurgaon, Haryana, India beBeeBusiness Full time ₹ 4,00,000 - ₹ 8,50,000

Job Title:

BPO Business Solutions Manager

Are you looking for a challenging and rewarding role in customer service? Do you have excellent communication skills and the ability to work well under pressure?

Key Responsibilities:

  • Manage customer interactions and provide solutions to their queries.
  • Collaborate with supervisors and team leaders to resolve complex issues.
  • Deliver high-quality services including business research, legal support, and financial analysis.
  • Effectively handle customer service by resolving complicated queries and issues.
  • Maintain quality and relevancy while providing service to customers.

Functional Area:

  • Customer Service
  • BPO
  • Telesales
  • Telecalling
  • Telemarketing
  • Client Query Resolution
  • Database Management

Skills Required:

  • Excellent Communication Skills
  • Problem Solving
  • Grievance Handling
  • Record Keeping

Work Environment:

  • Call Center
  • ITES
  • KLO
  • LPO
  • Operations

Location: Gurugram, India


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