
BPO Business Solutions Manager
6 days ago
Job Title:
BPO Business Solutions ManagerAre you looking for a challenging and rewarding role in customer service? Do you have excellent communication skills and the ability to work well under pressure?
Key Responsibilities:
- Manage customer interactions and provide solutions to their queries.
- Collaborate with supervisors and team leaders to resolve complex issues.
- Deliver high-quality services including business research, legal support, and financial analysis.
- Effectively handle customer service by resolving complicated queries and issues.
- Maintain quality and relevancy while providing service to customers.
Functional Area:
- Customer Service
- BPO
- Telesales
- Telecalling
- Telemarketing
- Client Query Resolution
- Database Management
Skills Required:
- Excellent Communication Skills
- Problem Solving
- Grievance Handling
- Record Keeping
Work Environment:
- Call Center
- ITES
- KLO
- LPO
- Operations
Location: Gurugram, India
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