BPO Executive

ROLES AND RESPONSIBILITIES OF A MANAGER A Manager is responsible for overseeing the planning execution and completion of a project They ensure that the project meets its objectives stays within budget and is completed on time 1 Project Planning Scope Management Define and manage the project scope to ensure all necessary tasks are included and...

Job Description- To meet daily the employees and building up repo with them- Knowing and resolving their issues-Grievance Handling- Maintaining the calendar and planning various activity like Fun activity, weekly activities, monthly activities, R&R Birthday or anniversary celebration.- Warning letter and PIP- Exit management- Attrition ManagementEligibility...

About Company:Yellow Calls is a fast-growing outsourcing call center providing top-tier services like telemarketing, customer support, data collection, and market monitoring. We are expanding our international team and looking for a motivated Business Development Executive to drive new client growth.About the RoleAs a BPO Call Center Executive, you will be...

As a BPO Call Center Executive, you will be the first point of contact for our customers and prospects, managing both inbound and outbound interactions. Your mission is to deliver exceptional service, foster strong relationships, and drive business outcomes. This role is vital to our brand reputation and customer retention strategy.Location: Gurugram,...

Job Description- This is Techno-functional Role with good experience in BPO / BPM Digital Transformation, Lean Six Sigma Methodology, Business Process Re-engineering, Data and Analytics, Intelligent Automation, and AI & NLP in a client-facing role.- Experience with platform or marketplace companies, along with knowledge of the advertising sector, is...

Senior Manager_Early Life Intervention Job Title : Senior Manager - Early Life Intervention (0-90 Days)Location : PAN India | Base Location: GurugramDepartment : Human ResourcesIndustry : BPO / Shared ServicesRole Summary :We are seeking a dynamic and analytical HR professional from a premier B-School to lead our Early Life Intervention (ELI) Program. This...

Job Description: PreSales Solution & Bid Manager. Location: Gurgaon, India.Experience Required - 8 To 12 Years. Key Responsibilities:- Drive the full bid lifecycle: opportunity qualification, RFI/RFP/RFQ analysis, solution design, pricing strategy, proposal creation, and submission.- Lead the development of customized, client-focused pitch decks and solution...

Job Description: Pre Sales Solution & Bid Manager. Location: Gurgaon, India. Experience Required - 8 To 12 Years. Key Responsibilities:- Drive the full bid lifecycle: opportunity qualification, RFI/RFP/RFQ analysis, solution design, pricing strategy, proposal creation, and submission.- Lead the development of customized, client-focused pitch decks and...

Operations Associate PositionWe are seeking a highly organized and detail-oriented Operations Associate to fill our team's vacant position.Responsibilities:Analyze and execute the KYC CDD process by understanding Standard Operating Procedures.Interpret documents related to KYC operations and capture the information into appropriate applications.Adhere to all...

Role Overview:As a Training and Development Manager, you will be responsible for creating high-impact learning programs that elevate the performance of global teams. Your mission is to lead and execute strategic learning initiatives that drive alignment between training outcomes and operational goals.This critical role requires exceptional leadership skills,...