
Sales Executive
6 days ago
**Sales Executive - BPO**
**KEY RESPONSIBILITIES**
Place calls to customers to interact with them and identify their needs or issues
Follow set communication guidelines in addressing the needs and problems faced by customers
Build positive work relationship with customers to enhance the image and public perception of a company
Place calls to customers to promote new products and services
Oversee the timely management of outgoing calls
Ensure call records are properly stored and organized in database
Maintain a courteous and friendly disposition when interacting with customers irrespective of their temperament
Ensure daily shift call quotas and set targets are achieved
Upsell products and services when providing telecommunication solutions
**Required Qualification, Experience, Knowledge and Skills**:
Bachelors degree
At least one (1) year experience working in a similar capacity
The ability to use or quickly **adapt to CRM programs** and other related computer programs.
Excellent **written and verbal communication **skills
Ability to work comfortably under pressure and meet tight deadlines
Superb computer literacy
Remarkable organizational skills
People oriented and results driven
**Job Types**: Full-time, Permanent
Pay: ₹30,000.00 - ₹35,000.00 per month
**Benefits**:
- Health insurance
- Provident Fund
Schedule:
- Day shift
- Evening shift
- Morning shift
- Night shift
Supplemental Pay:
- Performance bonus
- Yearly bonus
Application Question(s):
- How comfortable are you to use CRM software?
- How comfortable are you to work under pressure and meet tight deadlines.
**Experience**:
- B2B: 1 year (required)
**Language**:
- English (required)
Work Location: In person
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