Salesforce Health Cloud Migration Specialist
17 hours ago
We are seeking a skilled Salesforce Business Analyst with expertise in Health Cloud to drive scalable and efficient solutions.
As a key team member, you will play a pivotal role in migrating client engagements from outdated platforms to new ones, leveraging your knowledge of Health Cloud and healthcare industry insights.
Responsibilities:- Collaborate with stakeholders to understand business needs, requirements, and processes related to healthcare and patient management.
- Analyze and document existing process flows, identifying areas for improvement.
- Map the old and new platform functionalities, ensuring seamless transitions.
- Own migration of client engagements from old platforms to new ones.
- Work on enhancements and change requests on existing platforms for specific clients.
- At least 3 years of experience as a Business Analyst, with at least 1 year in Salesforce Business Analysis.
- Bachelor's degree in Computer Science, Information Systems, or a related field.
- Relevant Salesforce certifications (e.g., Salesforce Certified Administrator, Salesforce Service Cloud Consultant) are highly desirable.
- Proven experience as a Salesforce Business Analyst, with a focus on Service Cloud or Health Cloud environments.
- Basic knowledge of Health Cloud Data models and features.
- Familiarity with user stories and acceptance criteria.
- Excellent communication skills.
- Capacity to deal with ambiguity and work with cross-functional teams.
- Good understanding of Customer services domain and Healthcare/Pharma industry.
A competitive compensation package, a collaborative work environment, and opportunities for professional growth and development.
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