Salesforce Healthcare Solutions Specialist

2 days ago


Pune, Maharashtra, India EVERSANA Full time
Position Overview:

We are seeking a skilled Salesforce Healthcare Solutions Specialist to implement scalable and efficient Salesforce solutions, with a focus on Health Cloud. As a key member of our team, you will play a pivotal role in migrating client engagements from older platforms to new ones.

Main Responsibilities:

  • Analyze business requirements in existing systems and map them to new Salesforce Health Cloud solutions.
  • Collaborate with stakeholders to understand healthcare and patient management processes.
  • Document existing process flows and identify areas for improvement.
  • Work closely with the Salesforce technical team to implement new solutions.
  • Migrate client engagements from old platforms to new ones.
  • Develop and maintain knowledge of Health Cloud data models and features.

Requirements:

  • 3-5 years of experience as a Business Analyst, with 1-2 years in Salesforce.
  • Bachelor's degree in Computer Science, Information Systems, or a related field.
  • Proven experience in Salesforce implementation, particularly in Service Cloud or Health Cloud environments.
  • Familiarity with user stories and acceptance criteria.
  • Excellent communication skills and ability to work with cross-functional teams.
  • Good understanding of customer services and healthcare domains.

What We Offer:

We offer competitive compensation packages, a collaborative work environment, and opportunities for professional growth and development. If you have expertise in Salesforce, particularly in Health Cloud, and a passion for healthcare, we would love to hear from you.



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