Senior Salesforce Health Cloud Specialist

2 days ago


Pune, Maharashtra, India EVERSANA Full time

Ever since its inception, EVERSANA has been at the forefront of providing innovative solutions to its clients. The company prides itself on its collaborative work environment and competitive compensation packages.

We are seeking an experienced Salesforce Business Analyst with expertise in Health Cloud to join our team. As a Senior Salesforce Health Cloud Specialist, you will play a pivotal role in implementing scalable and efficient Salesforce solutions, with a specific focus on Health Cloud.

The ideal candidate should have at least 3-5 years of experience as a Business Analyst, preferably with 1-2 years of experience in Salesforce business analysis. A Bachelor's degree in Computer Science, Information Systems, or a related field is mandatory, along with relevant Salesforce certifications.

In this role, you will be responsible for collaborating with stakeholders to understand business needs, requirements, and processes related to healthcare and patient management. You will analyze and document existing process flows, understand old and new platform functionalities, identify potential process/technical improvements, and map the process to the new platform.

You will also own the migration of client engagements from older platforms to new platforms, work on enhancements and change requests on existing platforms for specific clients, and ensure seamless implementation of Salesforce solutions in the Health Cloud environment.

To succeed in this role, you must have excellent communication skills, be able to deal with ambiguity, and work effectively with cross-functional teams. Your knowledge of user stories and acceptance criteria will help you navigate complex projects with ease.

A good understanding of customer services domain and healthcare industry knowledge is essential. Experience in implementing Salesforce for Healthcare or Pharma clients is highly desirable.

As a member of our team, you can expect a salary range of $120,000 - $150,000 per year, depending on your qualifications and experience. We offer a collaborative work environment, opportunities for professional growth and development, and a chance to make a meaningful impact in the healthcare industry.



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