Sales and Customer Relationships Specialist
3 weeks ago
Job Summary:
WorkQuest India seeks a skilled Sales and Customer Relations Specialist to effectively manage and cultivate customer relationships, generate leads, and ensure accurate data management within the CRM system.
Responsibilities:
- Lead Generation:
- Identify and pursue new business opportunities by actively generating leads through various channels, leveraging market research to identify potential customers and industries for product and service offerings.
- Implement a systematic follow-up process to nurture leads and maintain relationships with existing customers.
- Customer Communication:
- Initiate outbound calls to both existing and potential customers to promote company products and services, persuading customers through effective communication to encourage product or service purchases.
- Address customer inquiries and concerns promptly, providing excellent customer service.
- CRM Entry and Data Management:
- Accurately record customer details, interactions, and purchase orders in the CRM system, regularly updating and maintaining customer records to ensure data accuracy and completeness.
- Collaboration with Outside Sales Team:
- Work closely with the outside sales team to share promising leads and relevant customer information, assisting in developing strategies to maximize sales opportunities and meet revenue targets.
Qualifications:
- Proven experience in sales, customer service, or a related field.
- Strong communication and interpersonal skills.
- Familiarity with CRM systems and data entry practices.
- Ability to persuade and influence customers effectively.
What We Offer: WorkQuest India is committed to providing a dynamic and supportive work environment, opportunities for career growth and development, and a competitive compensation package.
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