Order to Cash Operations Specialist

22 hours ago


Hyderabad, Telangana, India Genpact Full time

**About the Role**

We are looking for an experienced Order to Cash Operations Specialist to join our team at Genpact. As a key member of our operations team, you will be responsible for managing day-to-day activities, ensuring accuracy and efficiency in cash applications, and resolving internal disputes.

Key Responsibilities:

  • Manage day-to-day activities related to order to cash operations, including making collection calls, processing cash applications, and resolving internal disputes.
  • Ensure accurate and timely completion of cash application functions to invoices at assigned sites.
  • Lead the end-to-end process of Cash Applications, identifying and resolving unidentified cash.
  • Collaborate with cross-functional teams to resolve customer/internal disputes, customer questions, and other issues.
  • Reconcile orders to match customer books, including validating credits or debits and sending them to customers for collection or refund.

Requirements:

  • Bachelor's degree in Commerce (B.Com)
  • Meaningful experience in order to cash operations, accounts receivable, or related field.
  • Excellent English language skills (verbal and written)

Estimated Salary: $65,000 - $85,000 per annum based on location and experience.



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