Order to Cash Operations Manager
2 days ago
We are seeking an experienced professional to manage the order-to-cash process at Genpact.
The ideal candidate will have a deep understanding of day-to-day operations and be able to maintain service level agreements (SLA).
Solving queries related to cash application, coordinating with customers, and resolving unidentified cash issues is a key responsibility for this role.
- Making collection calls to customers and sending invoices or hard copies as required.
- Identifying and resolving unidentified cash and leading end-to-end cash application processes.
- Processing cash application functions to ensure timely, accurate, and confidential daily receipt reconciliation (DRR).
- Following up on customer/internal disputes, questions, and working between departments to resolve issues.
- Reconciling orders to match customer books, including validating credits or debits and sending them for collection or refund.
- Bachelor's degree in Commerce (BCom)
- Excellent English language skills (verbal and written)
An attractive compensation package, estimated at $50,000 - $70,000 per annum, reflects the value we place on our team members' expertise.
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Order to Cash Operations Specialist
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Hyderabad, Telangana, India Genpact Full timeAbout GenpactGenpact (NYSE: G) is a global professional services firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients.We serve and transform leading enterprises, including the Fortune Global 500, with our deep...
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Order to Cash Specialist
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