Order to Cash Specialist

22 hours ago


Hyderabad, Telangana, India Genpact Full time

About Genpact

Genpact is a global professional services firm that delivers outcomes that shape the future. With 125,000+ people across 30+ countries, we're driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients.

We serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.

About the Role

We're looking for a PD, Order to Cash who can perform day-to-day operations while maintaining SLA. The ideal candidate will have a deep understanding of cash application and be able to coordinate with customers.

Responsibilities

  • Making collection calls to customers, emailing/faxing invoices or getting hard copies mailed out as per their requests.
  • Identifying and resolving unidentified cash and leading end-to-end process of Cash applications.
  • Processing cash application functions to invoices at assigned sites ensuring DRR (Daily Receipt Reconciliation) is completed in a timely, accurate, and confidential manner.
  • FOLLOWING up on customer/internal disputes, customer questions and working between departments to get a resolution.
  • Reconciling orders to match customer books, including validating credits or debits and sending them to customer for collection or refund

Qualifications

  • Graduate in Commerce (B.Com)
  • Meaningful Experience
  • Excellent English language skills (verbal and written)

Estimated Salary: $55,000 - $75,000 per annum

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws.



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