Financial Operations Specialist
1 month ago
We are seeking a highly skilled Financial Operations Specialist - Order to Cash to join our team. In this role, you will be responsible for performing day-to-day operations while maintaining service level agreements. Your primary focus will be on solving queries related to cash application and coordinating with customers.
Key Responsibilities:
• Making collection calls to customers, emailing or faxing invoices as per their requests.
• Identifying and resolving unidentified cash and leading the end-to-end process of cash applications.
• Processing cash application functions to invoices at assigned sites, ensuring daily receipt reconciliation is completed in a timely, accurate, and confidential manner.
• Following up on customer/internal disputes, customer questions, and working between departments to achieve a resolution.
• Reconciling orders to match customer books, including validating credits or debits and sending them to customers for collection or refund.
Qualifications:
• Graduate in Commerce (B.Com) or equivalent.
• Meaningful experience in a similar role.
• Excellent English language skills (verbal and written).
What We Offer:
Genpact is an Equal Opportunity Employer and provides a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. The estimated salary for this role is $60,000-$80,000 per annum, depending on qualifications and location. If you're passionate about delivering exceptional results and have a strong desire to learn and grow, we encourage you to apply.
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