Order Management Coordinator

6 days ago


Chennai, Tamil Nadu, India Gigamon Full time

At Gigamon, we are committed to delivering exceptional customer experiences through efficient order management. As a Sr. Order Management Specialist, you will play a critical role in reviewing, managing, and booking sales orders while serving as a key advocate for sales, partners, and customers.

**Key Responsibilities:**

  • Manage the entire order-to-cash process from start to finish, ensuring seamless transactions and timely resolution of issues.
  • Collaborate closely with cross-functional teams, including Sales, Finance, and Manufacturing, to ensure smooth order flow and resolve any discrepancies.
  • Act as a corporate liaison for order management, working closely with the Go-to-Market teams to identify areas for process improvement and drive scalability.
  • Maintain high standards of professionalism, accountability, accuracy, and urgency in all interactions with stakeholders.

**Requirements:**

  • 3-5+ years of experience in Sales Operations or Order Management, ideally in a high-tech environment.
  • Bachelor's degree preferred.
  • Advanced MS Excel skills, including pivot tables and formulas.
  • Experience with D365 preferred; Salesforce and ERP/CRM tools are a plus.

**What We Offer:**

A competitive salary range of $80,000 - $110,000 per annum, commensurate with experience, plus benefits that include medical, dental, and vision coverage, 401(k) matching, and paid time off. Located in [insert location], this role offers an exciting opportunity to work with a leading technology company and contribute to its growth and success.



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