Senior Order Processing Coordinator
3 weeks ago
The Senior Order Processing Coordinator will serve as a primary point-of-contact for Sales Teams, Country Operations Lead, Finance and Logistics. This position covers Sales and/or PO Orders processing for various vendors, focusing on complex deals. The Senior Order Processing Coordinator will also be responsible for following up with vendors on order status and providing information to the Logistics team for delivery arrangements. Additionally, this role will involve mentoring new/existing team members and extending support to the manager/team lead on issues and inquiries.
Key Responsibilities- Validate supporting documents and process Sales Order requests for complex deals.
- Analyze issues, propose solutions, and work on error rectification in the system.
- Guide and mentor new/existing team members.
- Participate in process improvement projects and discussions.
- Extend support and assistance to the manager/team lead on issues and inquiries.
- Validate supporting documents and process complex deals orders within SLA.
- Assist team members in reducing order requests backlogs.
- Mentor new/existing team members.
- 3-5 years of relevant work experience.
- Bachelor's Degree in Business, IT, or Supply Chain preferred.
- Strong data entry skills.
- Able to execute instructions and request clarification when needed.
- Possesses strong multi-cultural interpersonal skills.
- Able to constructively work under stress and pressure when faced with high workloads and deadlines.
- Able to work independently with minimum supervision.
- Able to maintain confidentiality of sensitive information.
- Able to build solid, effective working relationships with others.
- Able to exhibit ability to be sensitive to the needs, concerns, and feelings of others.
- Able to quickly learn new systems and technology.
- Able to use relevant computer system applications at an intermediate level.
What's In It For You?
- Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
- Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
- Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
- Diversity, Equity & Inclusion: It's not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
- Make the Most of Our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
- Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.
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