Senior Order Management Specialist
3 weeks ago
Overview
The Senior Order Management Specialist role at Emerson involves supervising Order Administrators of Trade Orders to ensure timely handling of customer orders. Under the direction of the Manager, the role implements systems and processes to achieve sales targets and provides development opportunities to team members. The position is responsible for handling all aspects of Sales Order Management, including order receipt, processing, and fulfillment. The Specialist will also assist internal and external customers with order-related activities and provide proactive communication to customers at key stages of the order execution.
Key Responsibilities
- Lead the Trade SOM team to forecast and achieve monthly sales targets, focusing on continuous improvement of Key Performance Indicators.
- Conduct daily review meetings to identify challenges and issues faced by the team and provide solutions to resolve them, setting direction for prioritization of the day.
- Be open-minded and proactive in seeking process improvements through simplification and automation.
- Receive and review customer purchase orders, ensuring Sales Orders entered in the system align with POs and customer agreements.
- Acknowledge orders to customers with promised dates and initiate proactive communication regarding order status.
- Function as the primary contact and coordinator between customers and the factory to resolve any issues.
- Supervise the progress of all sales orders, initiate ongoing communication with each customer, and maintain accurate records of all activities related to orders.
- Run daily backlog and handle hold codes to reduce finished goods in inventory.
- Ensure compliance with checkpoint procedures, trade compliance procedures, and applicable laws.
- Create BOMs for assemblies in Oracle and coordinate with the Engineering team for new part numbers for specials.
- Reuse part codes in inventory to reduce lead times and unallocated inventory, and support the factory on product-related queries during manufacturing/assembly.
Requirements
- Degree or equivalent experience in Engineering with Customer Order Management, Project Management, Order Detailing, and Order Administration, with a total experience of 10 to 14 years.
- High level of integrity and trust.
- Good command of MS Office (Excel, Word, PowerPoint, and Outlook).
- Good communication, negotiation, interpersonal, and people leadership skills.
- Good understanding of Terms and Conditions.
- Familiarity with ISO9001 Management System and Corporate Safety Management and Occupational Health Management.
- Solid prioritizing and organizational skills, along with being a self-starter.
- Ability to work well in a close team setting.
-
Senior Order Management Specialist
1 month ago
Chennai, Tamil Nadu, India Gigamon Full timeJob SummaryGigamon is seeking a highly skilled Order Management Specialist to join our team. As a key member of our global order management team, you will be responsible for reviewing, managing, and booking sales orders while acting as a liaison for sales, partners, and customers.Key ResponsibilitiesReview, book, and manage sales orders from partners and...
-
Senior Customer Account Specialist
3 weeks ago
Chennai, Tamil Nadu, India Momentive Full timeJob Title: Senior Customer Account Specialist - Order Management ExpertSummary: As a key member of our customer-facing team, the Senior Customer Account Specialist - Order Management Expert will be responsible for providing exceptional customer service, ensuring timely order fulfillment, and driving business growth through strategic account management. This...
-
Order Management Specialist
2 weeks ago
Chennai, Tamil Nadu, India Philips Full timeJob DescriptionAs an Order Management Specialist at Philips, you will play a vital role in optimizing operations and enhancing product availability. Your key responsibilities will include managing end-to-end order processing, tracking, and fulfillment.Key Responsibilities:Proven experience in managing order entry, tracking, and fulfillment.Strong...
-
Order Management Specialist
4 weeks ago
Chennai, Tamil Nadu, India Gigamon Full timeJob SummaryWe are seeking a highly skilled Order Management Specialist to join our team at Gigamon. In this critical role, you will be responsible for reviewing, managing, and booking sales orders while acting as a key advocate for sales, partners, and customers.Key ResponsibilitiesReview, book, and manage sales orders from partners and direct customers.Act...
-
Order Management Specialist
1 month ago
Chennai, Tamil Nadu, India Gigamon Full timeAbout the RoleWe are seeking a highly skilled Order Management Specialist to join our team at Gigamon. In this critical position, you will be responsible for reviewing, managing, and booking sales orders while acting as a key advocate for sales, partners, and customers.Key ResponsibilitiesReview, book, and manage sales orders from partners and direct...
-
Senior Order Processing Specialist
3 weeks ago
Chennai, Tamil Nadu, India Tech Data Advanced Private Limited Full timeJob Summary:The Senior Order Processing Specialist will be the primary point-of-contact for Sales Teams, Country Operations Lead, Finance and Logistics. This position primarily covers Sales and/or PO Orders processing for various vendors with required supporting documents focusing on mega deals. This role requires follow-up with vendors on orders status and...
-
Senior Order Processing Specialist
2 weeks ago
Chennai, Tamil Nadu, India Tech Data Advanced Private Limited Full timeJob Purpose:The Senior Order Processing Specialist is a critical point of contact for Sales Teams, Country Operations Lead, Finance, and Logistics teams. This role primarily covers Sales and/or PO Orders processing for various vendors with required supporting documents focusing on mega deals. The Specialist must follow up with vendors on order status and...
-
Order Processing Specialist
6 days ago
Chennai, Tamil Nadu, India nittanyllp Full timeAt Nittany LLP, we are seeking a highly skilled Order Processing Specialist to join our team. In this role, you will play a critical part in ensuring the smooth and efficient processing of orders.We offer a competitive salary of $45,000 per annum, depending on location and experience.Job Description:The primary function of the Order Processing Specialist is...
-
Senior Order Management Professional
3 weeks ago
Chennai, Tamil Nadu, India Gigamon Full timeAbout This RoleWe are seeking a highly skilled Order Management Specialist to join our global team at Gigamon. As a key member of our order management team, you will be responsible for reviewing, managing, and booking sales orders while serving as a liaison for sales, partners, and customers.Key ResponsibilitiesManage sales orders from partners and direct...
-
Senior Order Execution Specialist
1 month ago
Chennai, Tamil Nadu, India 544 FLSmidth Private Limited Full timeTransforming the Future of Mining and Cement544 FLSmidth Private Limited is committed to developing technology and gaining knowledge to make a difference in the world. We believe in creating a sustainable future, and our Mission Zero initiative enables our customers to move towards zero emissions in mining and cement. We are seeking a highly skilled and...
-
Order Fulfillment Specialist
6 days ago
Chennai, Tamil Nadu, India emerson Full timeJob OverviewWe are seeking a skilled Order Fulfillment Specialist to oversee the entire sales order management process from receipt of customer purchase orders to shipment. The ideal candidate will have 10-14 years of experience in engineering, customer order management, project management, and order detailing.Key ResponsibilitiesLead the Trade SOM team to...
-
Senior Order Management Specialist
3 weeks ago
Chennai, Tamil Nadu, India Copeland Full timeJob SummaryServe as a key member of the Copeland team, overseeing the Order Administrators of Trade Orders to ensure timely and efficient customer order fulfillment. Collaborate with the Manager to develop and implement systems and processes that drive sales growth and customer satisfaction. As a Trade SOM Supervisor, lead the Trade SOM team to achieve...
-
Senior Customer Account Specialist
2 weeks ago
Chennai, Tamil Nadu, India Momentive Full timeAbout the RoleSenior Customer Account Specialist plays a crucial role in providing best-in-class customer service to external customers and business partners. This position requires excellent business knowledge, product knowledge, and order-to-cash process expertise. The ideal candidate will be responsible for acting as the primary contact for customer...
-
Senior Proposal and Order Execution Specialist
1 month ago
Chennai, Tamil Nadu, India 544 FLSmidth Private Limited Full timeAbout the RoleWe are seeking a highly skilled and experienced Senior Proposal and Order Execution Specialist to join our team at 544 FLSmidth Private Limited. As a key member of our proposal and order execution team, you will play a critical role in supporting our customers in the NAMER Region.Key ResponsibilitiesBuild strong relationships with customers and...
-
Order Management Coordinator
6 days ago
Chennai, Tamil Nadu, India Gigamon Full timeAt Gigamon, we are committed to delivering exceptional customer experiences through efficient order management. As a Sr. Order Management Specialist, you will play a critical role in reviewing, managing, and booking sales orders while serving as a key advocate for sales, partners, and customers.**Key Responsibilities:**Manage the entire order-to-cash process...
-
Order to Cash Process Specialist
4 weeks ago
Chennai, Tamil Nadu, India CapTalent HR Full timeJob Summary: We are seeking a skilled Order to Cash Process Specialist to join our team at CapTalent HR.Key Responsibilities: • Manage the entire O2C process from order receipt to cash receipt.• Ensure timely and accurate processing of customer orders, invoices, and payments.• Develop and implement process improvements to increase efficiency and...
-
Senior Order Processing Specialist
3 weeks ago
Chennai, Tamil Nadu, India Tech Data Advanced Private Limited Full timeJob Purpose:The Senior Order Processing Coordinator will serve as the primary point-of-contact for the Sales Teams, Country Operations Lead, Finance, and Logistics. This role primarily covers Sales and/or PO Orders processing for various vendors with required supporting documents, focusing on mega deals. The successful candidate will be responsible for...
-
Senior Trade Order Management Supervisor
3 weeks ago
Chennai, Tamil Nadu, India Copeland Full timeJob SummaryAs a Senior Trade Order Management Supervisor at Copeland, you will be responsible for overseeing the Order Administrators of Trade Orders to ensure timely and efficient handling of customer orders. You will work closely with the Manager to implement systems and processes that achieve sales targets while providing development opportunities to team...
-
Technical Trade Order Management Specialist
7 days ago
Chennai, Tamil Nadu, India Copeland Full timeJob SummaryWe are seeking a highly skilled and experienced Technical Trade Order Management Specialist to join our team at Copeland. This role is responsible for supervising the trade order administrators to ensure that customer orders are handled efficiently and effectively.In This Role, Your Responsibilities Will Be:Lead the trade order management team to...
-
Senior Trade Order Management Supervisor
4 weeks ago
Chennai, Tamil Nadu, India Copeland Full timeJob SummaryAs a Senior Trade Order Management Supervisor at Copeland, you will be responsible for overseeing the Order Administrators of Trade Orders to ensure timely and efficient handling of customer orders. Under the direction of the Manager, you will implement systems and processes to achieve sales targets while providing development opportunities to...