Senior Order Management Specialist
3 days ago
Job Summary
Serve as a key member of the Copeland team, overseeing the Order Administrators of Trade Orders to ensure timely and efficient customer order fulfillment. Collaborate with the Manager to develop and implement systems and processes that drive sales growth and customer satisfaction. As a Trade SOM Supervisor, lead the Trade SOM team to achieve monthly sales targets and commit to continuous improvement of Key Performance Indicators. Conduct daily review meetings to identify challenges and provide solutions, and proactively seek process improvements to enhance team productivity.
Responsibilities
Responsibilities for this role include:
- Receiving and reviewing customer purchase orders, ensuring compliance with technical and commercial terms and conditions.
- Acknowledging orders to customers with promised dates and initiating proactive communication regarding order status.
- Coordinating with internal departments to release orders for scheduling and resolving any issues that may arise.
- Functioning as the primary contact and coordinator between customers and the factory to resolve any issues.
- Supervising the progress of all sales orders and initiating ongoing communication with each customer.
- Maintaining accurate records of all activities related to orders from receipt of the PO to shipment of products and documentation requested.
- Running daily backlog and handling hold codes to reduce finished goods in inventory.
Requirements
To be successful in this role, you will need:
- Degree or equivalent experience in Engineering, Customer Order Management, Project Management, Order Detailing, or Order Administration.
- High level of integrity and trust.
- Good command of MS Office (Excel, Word, PowerPoint, and Outlook).
- Good communications, negotiation, interpersonal, and people leadership skills.
- Good understanding of Terms and Conditions.
- Familiarity with ISO Management Systems and Corporate Safety Management and Occupational Health Management.
Preferred Qualifications
Experience with Oracle or any other ERP system will be an added advantage.
-
Senior Proposal and Order Execution Specialist
2 weeks ago
Chennai, Tamil Nadu, India 544 FLSmidth Private Limited Full timeJoin Our Team as a Senior Proposal and Order Execution SpecialistWe are seeking a highly skilled and experienced Senior Proposal and Order Execution Specialist to join our team at 544 FLSmidth Private Limited. As a key member of our proposal and order execution team, you will play a critical role in supporting our customers in the NAMER Region.Your...
-
Senior Order Management Specialist
2 weeks ago
Chennai, Tamil Nadu, India Gigamon Full timeJob SummaryGigamon is seeking a highly skilled Order Management Specialist to join our team. As a key member of our global order management team, you will be responsible for reviewing, managing, and booking sales orders while acting as a liaison for sales, partners, and customers.Key ResponsibilitiesReview, book, and manage sales orders from partners and...
-
Order Management Specialist
6 days ago
Chennai, Tamil Nadu, India Gigamon Full timeJob SummaryWe are seeking a highly skilled Order Management Specialist to join our team at Gigamon. In this critical role, you will be responsible for reviewing, managing, and booking sales orders while acting as a key advocate for sales, partners, and customers.Key ResponsibilitiesReview, book, and manage sales orders from partners and direct customers.Act...
-
Order Management Specialist
1 week ago
Chennai, Tamil Nadu, India Gigamon Full timeAbout the RoleWe are seeking a highly skilled Order Management Specialist to join our team at Gigamon. In this critical position, you will be responsible for reviewing, managing, and booking sales orders while acting as a key advocate for sales, partners, and customers.Key ResponsibilitiesReview, book, and manage sales orders from partners and direct...
-
Order Fulfillment Specialist
2 weeks ago
Chennai, Tamil Nadu, India Philips Full timeJob Title: Order Fulfillment SpecialistJob Description:As an Order Fulfillment Specialist at Philips, you will be responsible for ensuring seamless order processing and delivery to customers. Your key areas of responsibility will include accepting and validating sales orders, creating sales orders manually, and confirming sales orders to customers. You will...
-
Senior Order Management Professional
3 days ago
Chennai, Tamil Nadu, India Gigamon Full timeAbout This RoleWe are seeking a highly skilled Order Management Specialist to join our global team at Gigamon. As a key member of our order management team, you will be responsible for reviewing, managing, and booking sales orders while serving as a liaison for sales, partners, and customers.Key ResponsibilitiesManage sales orders from partners and direct...
-
Senior Order Execution Specialist
2 weeks ago
Chennai, Tamil Nadu, India 544 FLSmidth Private Limited Full timeTransforming the Future of Mining and Cement544 FLSmidth Private Limited is committed to developing technology and gaining knowledge to make a difference in the world. We believe in creating a sustainable future, and our Mission Zero initiative enables our customers to move towards zero emissions in mining and cement. We are seeking a highly skilled and...
-
Senior Proposal and Order Execution Specialist
2 weeks ago
Chennai, Tamil Nadu, India 544 FLSmidth Private Limited Full timeAbout the RoleWe are seeking a highly skilled and experienced Senior Proposal and Order Execution Specialist to join our team at 544 FLSmidth Private Limited. As a key member of our proposal and order execution team, you will play a critical role in supporting our customers in the NAMER Region.Key ResponsibilitiesBuild strong relationships with customers and...
-
Order to Cash Process Specialist
4 days ago
Chennai, Tamil Nadu, India CapTalent HR Full timeJob Summary: We are seeking a skilled Order to Cash Process Specialist to join our team at CapTalent HR.Key Responsibilities: • Manage the entire O2C process from order receipt to cash receipt.• Ensure timely and accurate processing of customer orders, invoices, and payments.• Develop and implement process improvements to increase efficiency and...
-
Senior Order Processing Specialist
3 days ago
Chennai, Tamil Nadu, India Tech Data Advanced Private Limited Full timeJob Purpose:The Senior Order Processing Coordinator will serve as the primary point-of-contact for the Sales Teams, Country Operations Lead, Finance, and Logistics. This role primarily covers Sales and/or PO Orders processing for various vendors with required supporting documents, focusing on mega deals. The successful candidate will be responsible for...
-
Senior Trade Order Management Supervisor
1 week ago
Chennai, Tamil Nadu, India Copeland Full timeJob SummaryAs a Senior Trade Order Management Supervisor at Copeland, you will be responsible for overseeing the Order Administrators of Trade Orders to ensure timely and efficient handling of customer orders. Under the direction of the Manager, you will implement systems and processes to achieve sales targets while providing development opportunities to...
-
Warehouse Order Fulfillment Specialist
4 days ago
Chennai, Tamil Nadu, India Buzzworks Business Services Pvt. Ltd. Full timePicking and Packing Job DescriptionAt Buzzworks Business Services Pvt. Ltd., we are seeking a skilled Picking and Packing professional to join our warehouse team.About the Role:As a Picking and Packing specialist, you will be responsible for selecting and preparing merchandise for shipment.Your key responsibilities will include:- Selecting ordered...
-
Senior Trade Order Manager
6 days ago
Chennai, Tamil Nadu, India Copeland Full timeJob SummaryAs a Senior Trade Order Manager at Copeland, you will be responsible for supervising the Order Administrators of Trade Orders to ensure that customer orders are handled to meet the customer request date and expedite when needed. Under the direction of the Manager, you will implement systems and processes to achieve goals while providing...
-
Proposal and Order Handling Specialist
2 weeks ago
Chennai, Tamil Nadu, India 453 FLSmidth Cement India LLP Full timeKey Responsibilities:As a Proposal and Order Handling Specialist, you will be responsible for reading and comprehending customer inquiries and drawings, and translating requirements into meaningful proposals. You will also gather pricing, purchasing, shipping, and technical information from vendors as needed for proposal, and ensure effective planning and...
-
Senior Expediting Specialist
7 hours ago
Chennai, Tamil Nadu, India 544 FLSmidth Private Limited Full timeJob Title: Senior Expediting Specialist544 FLSmidth Private Limited is looking for a highly skilled Senior Expediting Specialist to join our Global Expediting team. In this role, you will be responsible for ensuring the effective delivery process by tracking, monitoring, and coordinating with suppliers to deliver ordered products in accordance with the...
-
Proposal and Order Execution Specialist
2 weeks ago
Chennai, Tamil Nadu, India 544 FLSmidth Private Limited Full timeMake a Difference in the WorldAt 544 FLSmidth Private Limited, we're committed to developing technology and gaining knowledge to create a sustainable future. Our Mission Zero initiative aims to enable our customers to move towards zero emissions in mining and cement. We're seeking a skilled Proposal and Order Execution Specialist to join our APAC order...
-
Senior Product Order Engineer
2 weeks ago
Chennai, Tamil Nadu, India Copeland Full timeAbout the RoleWe are seeking a highly skilled Senior Product Order Engineer to join our team. As a Senior Product Order Engineer, you will be responsible for reviewing customer purchase orders, transforming them into accurate Bills of Materials (BOM), and releasing orders to manufacturing sites. You will also be responsible for driving continuous improvement...
-
Proposal and Order Execution Specialist
2 weeks ago
Chennai, Tamil Nadu, India 544 FLSmidth Private Limited Full timeTransform the Future of Mining and CementAt 544 FLSmidth Private Limited, we're driven by a shared ambition to create a better future for our customers and the environment. We're seeking a talented Proposal and Order Execution Specialist to join our team in the NAMER Region.About the RoleYou will be part of our proposal and order execution team, working...
-
Senior Technical Documentation Specialist
1 week ago
Chennai, Tamil Nadu, India KONE Full timeKey Responsibilities:As a Senior Technical Documentation Specialist at KONE, you will be accountable for maintaining accurate and up-to-date solution documentation and data. This includes storing and approving relevant documents in the appropriate places, such as approval documents, authority approval documents, owner manuals, user manuals, 'as built'...
-
Senior Technical Documentation Specialist
6 days ago
Chennai, Tamil Nadu, India KONE Full timeKey Responsibilities:As a Senior Technical Documentation Specialist at KONE, you will be accountable for maintaining accurate and up-to-date solution documentation and data. This includes ensuring that approval documents, authority approval documents, owner manuals, user manuals, 'as built' technical customer documentation, relevant layout and cost...