Account Relationship Professional

3 weeks ago


Kolkata, West Bengal, India Prov HR Solutions Private Limited Full time

Job Title: Branch Relationship Manager

Job Summary: We are seeking a highly skilled Branch Relationship Manager to join our team at Prov HR Solutions Private Limited.

Key Responsibilities:

  • Develop and maintain strong relationships with existing customers to promote cross-selling and up-selling of banking products.
  • Identify and acquire new customers through referrals and other channels.
  • Provide exceptional customer service to ensure high levels of customer satisfaction and retention.
  • Work closely with the sales team to achieve sales targets and grow the customer base.
  • Stay up-to-date with market trends and competitor activity to ensure the business remains competitive.
  • Collaborate with the operations team to resolve customer complaints and issues.
  • Requirements:
    • Strong communication and interpersonal skills.
    • Ability to work in a fast-paced environment and meet sales targets.
    • Knowledge of banking products and services.
    • Excellent customer service skills.
    • Ability to work independently and as part of a team.


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