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Account Management Specialist

2 months ago

Kolkata, West Bengal, India Cummins Inc. Full time
Job Title: Account Management Specialist

About the Role:

Cummins Inc. is seeking an experienced Account Management Specialist to join our team. This role is responsible for developing and maintaining business relationships with assigned accounts, supporting revenue growth, and driving customer satisfaction.

Key Responsibilities:

  • Customer Relationship Management:
    • Develop and manage business relationships with assigned accounts to achieve sales targets and drive customer satisfaction.
    • Identify and pursue new business opportunities to support revenue growth.
  • Sales Support:
    • Assist the salesforce with quotation/RFP management and other sales cycle operations as needed.
    • Create and deliver qualified leads to sales representatives where appropriate.
  • Account Management:
    • Develop, manage, and maintain business relationships with assigned accounts to support the organization's sales strategy.
    • Support revenue growth by identifying and contacting new business opportunities and participating in cost reduction initiatives.

Requirements:

  • Education:
    • College, university, or equivalent degree in marketing, sales, technical, or a related subject or equivalent industry experience required.
  • Experience:
    • Significant level of relevant work experience, including previous customer and/or product experience required.
    • Purchasing/commercial contract negotiation preferred.
  • Skills:
    • Values differences - Recognizing the value that different perspectives and cultures bring to an organization.
    • Communicates effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.
    • Customer focus - Building strong customer relationships and delivering customer-centric solutions.

Work Environment:

Cummins Inc. offers a dynamic and collaborative work environment with opportunities for professional growth and development.

Language: English