Customer Retention Marketing Specialist

3 days ago


Surat, Gujarat, India beBeeRetention Full time ₹ 90,00,000 - ₹ 1,20,00,000

Job Overview

We are seeking an experienced Marketing Professional to spearhead customer retention strategies and drive long-term growth.

The ideal candidate will have expertise in data-driven marketing, customer segmentation, and loyalty programs, with a focus on delivering seamless and engaging customer experiences.

Key Responsibilities:

  • Develop and execute targeted retention strategies to improve customer engagement and repeat purchases.
  • Plan, implement, and optimize email and SMS marketing campaigns to boost customer loyalty.
  • Analyze customer data to create personalized marketing campaigns and targeted offers.
  • Lead loyalty programs to reward repeat customers and drive referrals.
  • Collaborate with cross-functional teams to enhance the customer journey.

Must-Haves:

  • 1-3 years of experience in retention marketing, CRM, or customer engagement.
  • Strong knowledge of email marketing tools, SMS automation, and CRM platforms.
  • Experience in customer segmentation, A/B testing, and campaign optimization.
  • Analytical mindset with expertise in tracking retention metrics and reporting insights.


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