
D2C Brand Customer Retention Lead
6 days ago
**Customer Engagement Specialist Wanted**
Job Summary:
We are seeking a skilled Customer Engagement Specialist to join our team. As a key member of our D2C brand, you will be responsible for designing and executing customer retention journeys across digital channels.
**Key Responsibilities:**
- Develop and implement personalized CRM campaigns using data-driven insights and automation tools.
- Collaborate with performance marketing and creative teams to craft high-converting retention campaigns.
**Requirements:**
The ideal candidate will have 3-5 years of experience in CRM, retention, or customer engagement in D2C/consumer brands. Strong knowledge of CRM tools, automation, and analytics platforms is required.
**Why This Role?:**
Opportunity to scale a high-growth D2C brand trusted by millions.
Work in a fast-paced, entrepreneurial environment where ideas are valued.
Be part of a purpose-led, sustainable brand shaping the future of clean beauty.
Growth path into CRM & Retention leadership roles.
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