Customer Support Specialist

Job Title:Technical Support Specialist (SaaS Support)Department:Customer SupportGroup:Quality ControlRole Summary:The Technical Support Specialist provides expert assistance to users of our SaaS platform, ensuring timely resolution of technical issues, excellent customer experience, and ongoing product usability. This role involves troubleshooting complex...

Company Overview:PortPro is at the forefront of the drayage industry, driving change with ourinnovative web-based operating system. As we continue to grow, we are shaping the largesttechnology platform in the industry, dedicated to optimizing supply chains and making themmore efficient. Joining our team offers you the chance to contribute significantly to a...

Company Overview:PortPro is at the forefront of the drayage industry, driving change with ourinnovative web-based operating system. As we continue to grow, we are shaping the largesttechnology platform in the industry, dedicated to optimizing supply chains and making themmore efficient. Joining our team offers you the chance to contribute significantly to a...

Company DescriptionMicroHard IT Solutions Pvt. Ltd. is an experienced IT Solutions Provider Company with over 28 years in the industry. We deliver comprehensive IT infrastructure solutions to more than 300 corporate customers with operations mainly in Gujarat and Mumbai. Renowned for our exceptional after-sales support and a 99% customer retention rate, we...

Company DescriptionAlpino Health Foods is dedicated to making India fall in love with peanuts. We transform peanuts into delicious and healthy foods that are rich in protein and beneficial for your health. Our mission is to promote the benefits of peanuts while offering tasty options that everyone will love.Role DescriptionThis is a full-time on-site role...

Organizational Overview:Yanolja Cloud Solution Pvt. Ltd., is a global end-to-end hospitality technology provider specializing in solutions for small and medium-sized accommodation businesses.With more than 450+ Team members and 17+ years of experience, YCS currently has 33,000+ customers in over 170 countries, with 50+ supported languages in our software,...

Organizational Overview:Yanolja Cloud Solution Pvt. Ltd. (YCS), is a global end-to-end hospitality technology provider specializing in solutions for small and medium-sized accommodation businesses.With more than 480+ Team members and 20+ years of experience, YCS currently has 40,000+ customers in over 170 countries, with 50+ supported languages in our...

Job Description:As a Customer Support Executive at Alpino, you will be the face of our company, ensuring customers receive timely and effective support. Your role is crucial in maintaining our reputation for outstanding customer service.Key Responsibilities:Customer Assistance: Address customer inquiries, concerns, and feedback through various channels,...

Job Summary:We are seeking a Customer Support Executive with a strong understanding of the diamond and jewelry industry to manage customer interactions, provide expert assistance, and ensure seamless service. The ideal candidate will have excellent communication skills, in-depth knowledge of diamonds (4Cs, certification, grading), and the ability to handle...

Customer Support ExecutiveResponsibilities:● Interact with users via chat, email, and phone to resolve product-related queriesand issues.● Master all features of our invoicing and payments software to provide accurateand efficient support.● Create and maintain support documents, FAQs, and knowledge base articles foruser reference.● Collaborate with...