General Insurance Branch Manager
3 weeks ago
This is an exciting opportunity to join ICICI Lombard as a Senior Branch Manager, leading a team of Unit Sales Managers (USMs) responsible for driving sales of General Insurance products through an agency channel.
You will be responsible for achieving sales targets, team development, and overall branch performance. This includes recruiting, hiring, and onboarding high-performing USMs, providing ongoing training and development to enhance their product knowledge, sales skills, and customer service abilities.
The estimated salary for this role is $150,000 - $200,000 per annum, depending on experience.
Key Responsibilities:
- Team Management:
- Recruit, hire, and onboard high-performing USMs.
- Provide ongoing training and development to enhance their product knowledge, sales skills, and customer service abilities.
- Set clear performance expectations and monitor team performance closely.
- Conduct regular team meetings to communicate company goals, strategies, and updates.
- Motivate and inspire the team to achieve sales targets and maintain high levels of productivity.
- Resolve team conflicts and address performance issues promptly.
Sales Leadership:
- Develop and implement effective sales strategies to achieve the branch's sales objectives.
- Monitor market trends and competitor activities to identify new opportunities and adjust sales strategies accordingly.
- Collaborate with the underwriting, claims, and operations departments to ensure smooth and efficient processes.
- Build strong relationships with key stakeholders, including agents, brokers, and customers.
- Analyze sales data and performance metrics to identify areas for improvement and take corrective action.
Operational Excellence:
- Ensure compliance with all regulatory requirements and company policies and procedures.
- Monitor and manage the branch's operational expenses to optimize costs.
- Implement effective systems and processes to streamline workflows and improve efficiency.
- Maintain accurate and up-to-date records of all sales activities and performance metrics.
Qualifications and Experience:
- Postgraduate degree from a recognized university.
- 3-5 years of experience in team management, preferably in the insurance industry.
- Strong knowledge of General Insurance products and industry regulations.
- Excellent leadership, communication, and interpersonal skills.
- Proven track record of achieving sales targets and building high-performing teams.
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