Technical Support Specialist

2 weeks ago


Chennai, Tamil Nadu, India ADCI - Karnataka Full time
About the Role

The ideal candidate will possess strong technical skills and a passion for delivering exceptional customer experiences. As a Technical Support Specialist at ADCI - Karnataka, you will be responsible for providing top-notch support for our software applications, troubleshooting complex issues, and collaborating with our engineering team to resolve technical challenges.

Key Responsibilities

• Provide expert-level support for incoming tickets, utilizing extensive troubleshooting skills to resolve complex issues

• Work on operations and maintenance driven coding projects, leveraging Java, Perl, and shell scripts, as well as AWS technologies

• Ensure smooth software deployment in staging and production environments

• Develop tools to aid operations and maintenance, enhancing overall efficiency and effectiveness

• Monitor and report system and support status

• Own and maintain one or more digital products or components

• Coordinate customer notifications and workflow to meet service level agreements

• Collaborate with the engineering team to hand-off or take over active support issues, creating a team-specific knowledge base and skill set

Requirements

- 2+ years of software development or technical support experience
- Bachelor's degree in engineering or equivalent
- Experience troubleshooting and debugging technical systems
- Experience in Unix
- Experience scripting in modern programming languages

- AWS, networks, and operating systems experience preferred

  • Chennai, Tamil Nadu, India NielsenIQ Full time

    Job Title: Technical Support SpecialistJob Summary:We are seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical support to our customers and resolving technical issues in a timely and professional manner.Key Responsibilities:Provide technical support to...


  • Chennai, Tamil Nadu, India INES EIT Services India P. Ltd [Formerly Hewlett Packard Global Soft India P] Full time

    Job Title: Technical Support SpecialistJob Summary:We are seeking a skilled Technical Support Specialist to join our team at INES EIT Services India P. Ltd [Formerly Hewlett Packard Global Soft India P]. As a Technical Support Specialist, you will be responsible for providing exceptional customer service and technical support to our clients.Key...


  • Chennai, Tamil Nadu, India Movate Full time

    Technical Support Specialist RoleWe are seeking a highly skilled Technical Support Specialist to join our team at Movate. As a Technical Support Specialist, you will be responsible for handling customer calls and troubleshooting technical issues related to network devices.Key ResponsibilitiesProvide exceptional customer service and resolve technical issues...


  • Chennai, Tamil Nadu, India Movate Full time

    Job Title: Technical Support SpecialistJob Description:We are seeking a skilled Technical Support Specialist to join our team at Movate Technologies. This role involves handling customer inquiries and providing technical support for international customers. Key responsibilities include handling customer calls, troubleshooting technical issues related to...


  • Chennai, Tamil Nadu, India Zebronics India Pvt Ltd Full time

    Job Title: Technical Support SpecialistAbout Us: Zebronics India Pvt Ltd is a leading electronics manufacturing company in India, committed to delivering innovative and high-quality products to our customers.Job Summary: We are seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible...


  • Chennai, Tamil Nadu, India ADCI - Tamil Nadu Full time

    About the RoleWe are seeking a highly skilled Technical Support Specialist to join our team at ADCI - Tamil Nadu. As a Technical Support Specialist, you will be responsible for troubleshooting and debugging technical systems, including the Kindle Operating System.Key ResponsibilitiesIdentify and troubleshoot technical issues with the Kindle Operating...


  • Chennai, Tamil Nadu, India ADCI - Tamil Nadu Full time

    We are seeking a highly skilled Technical Support Specialist to join our team at ADCI - Tamil Nadu. As a Technical Support Specialist, you will be responsible for troubleshooting and debugging technical systems, including the Kindle Operating System. You will work closely with multiple teams to identify and resolve issues, and develop automated alarms to...


  • Chennai, Tamil Nadu, India Gloposnet Systems Private Limited Full time

    Job Title: Technical Support SpecialistGloposnet Systems Private Limited, a leading company in advanced EPOS systems, seeks a dedicated Technical Support Specialist to join their team in Madipakkam, Chennai. This full-time position is suitable for freshers with up to 1 year of work experience.Responsibilities:Provide first-level support to clients via...


  • Chennai, Tamil Nadu, India 282 KONE Elevator India P Full time

    About this role:We are seeking a skilled Technical Support Specialist to join our team at 282 KONE Elevator India P. In this role, you will be responsible for understanding equipment in service types and their spare part needs.Key Responsibilities:Update spare part data for new offering extensions.Support key customer sites' spare part planning in terms of...


  • Chennai, Tamil Nadu, India ADCI MAA 12 SEZ Full time

    About the RoleWe are seeking a highly skilled Technical Support Specialist to join our team at ADCI MAA 12 SEZ. As a Technical Support Specialist, you will play a pivotal role in shaping the future of the shopping experience for customers worldwide.Key ResponsibilitiesTriage and resolve technical issues using dashboards and tools.Drive root cause analysis of...


  • Chennai, Tamil Nadu, India NielsenIQ Full time

    Job SummaryWe are seeking a highly skilled Technical Support Specialist to join our team at NielsenIQ. As a Technical Support Specialist, you will be responsible for providing high-quality technical support to internal and external users of our production systems.Key ResponsibilitiesProvide technical support to internal and external users of our production...


  • Chennai, Tamil Nadu, India Team Everest Full time

    Technical Support SpecialistAt Team Everest, we are seeking a skilled Technical Support Specialist to help us resolve complex technical issues and provide exceptional customer support. The ideal candidate will have excellent communication and problem-solving skills, be able to work well in a team, and have a keen eye for detail.Key ResponsibilitiesProvide...


  • Chennai, Tamil Nadu, India Movate Full time

    We are seeking a skilled Technical Support Specialist to join our team at Movate, formerly CSS Corp pvt ltd. As a Technical Support Specialist, you will be responsible for handling customer calls and troubleshooting technical issues related to network devices.The ideal candidate will have excellent communication skills, be flexible with 24/7 work schedules,...


  • Chennai, Tamil Nadu, India @ Six Sigma Full time

    Job OverviewAt @ Six Sigma, we are seeking a dedicated Technical Support Specialist to join our team.Key ResponsibilitiesProvide technical support to customers via phone, email, and remote desktop.Troubleshoot and resolve technical issues with IT systems and software.Document and track technical support requests and resolutions.Requirements2+ years of...


  • Chennai, Tamil Nadu, India HITACHI ENERGY TECHNOLOGY SERVICES PRIVATE LIMITED Full time

    Job SummaryHitachi Energy Technology Services Private Limited is seeking a skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be the first point of contact for customers and will provide timely and effective support to resolve their issues.Key ResponsibilitiesProvide first-line support to customers via phone,...


  • Chennai, Tamil Nadu, India Twixor Full time

    Technical Support RoleAt Twixor, we are seeking a skilled Technical Support Specialist to join our team.The ideal candidate will have 0-1 year of experience in technical support and will be responsible for assisting our growing volume of business.Key Responsibilities:Answer technical support calls with a warm and helpful tone.Utilize troubleshooting tools to...


  • Chennai, Tamil Nadu, India Snaphunt Full time

    Opportunity OverviewSnaphunt is seeking a skilled Technical Support Specialist to provide top-notch technical assistance and support to customers. The ideal candidate will troubleshoot technical issues, ensure customer satisfaction, and maintain systems.Key ResponsibilitiesProvide technical assistance and support to customersTroubleshoot technical issues and...


  • Chennai, Tamil Nadu, India Wipro Full time

    About the RoleWe are seeking a highly skilled Technical Support Specialist to join our team at Wipro. This role requires a strong understanding of process knowledge and tools, as well as excellent problem-solving skills.


  • Chennai, Tamil Nadu, India @ Six Sigma Full time

    Job DetailsAt @ Six Sigma, we are seeking a skilled Technical Support Specialist to join our team. This is a permanent position with an executive - non-managerial level job title.Key Responsibilities:Provide technical support to customers and internal stakeholders.Identify and resolve technical issues in a timely and efficient manner.Collaborate with...


  • Chennai, Tamil Nadu, India Tech Data Advanced Private Limited Full time

    Job SummaryAt Tech Data Advanced Private Limited, we are seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical support and services to our customers.Key ResponsibilitiesDetermine the scope of work based on customer requirements and advise senior system...