Technical Support Specialist

3 weeks ago


Chennai, Tamil Nadu, India Tata Consultancy Services Full time

Tata Consultancy Services is currently seeking a skilled Technical Support Specialist to join our team. The successful candidate will be responsible for providing exceptional technical support to our customers, resolving complex issues in a timely and efficient manner.

The ideal candidate will possess excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment. Strong problem-solving skills and attention to detail are essential for this role, as well as the ability to work collaboratively with colleagues and stakeholders.

Key Responsibilities:

  • Serving as the primary point of contact for customers seeking technical assistance via phone, email, and chat platforms.
  • Resolving complex technical issues through effective troubleshooting and diagnostic techniques.
  • Providing expert-level support for various technologies, including network infrastructure, virtualization, and mobile devices.
  • Collaborating with internal teams to resolve technical issues and improve overall system performance.
  • Maintaining accurate records of customer interactions and technical issues encountered.

Requirements:

  • Bachelor's degree in Computer Science or related field.
  • At least 2 years of experience in technical support or related field.
  • Excellent communication and interpersonal skills.
  • Strong problem-solving skills and attention to detail.
  • Ability to work effectively in a fast-paced environment.

What We Offer:

  • A competitive salary range of $60,000 - $80,000 per annum.
  • A comprehensive benefits package, including medical, dental, and vision coverage.
  • A generous paid time off policy.
  • Opportunities for professional growth and development.

We are an equal opportunities employer and welcome applications from diverse candidates. Please note that only shortlisted candidates will be contacted for further evaluation.



  • Chennai, Tamil Nadu, India LTIMindtree Full time

    About the RoleAs a Technical Support Specialist at LTIMindtree, you will play a crucial role in resolving complex technical issues and providing exceptional support to our clients.


  • Chennai, Tamil Nadu, India Tata Consultancy Services Full time

    Job OverviewWe are seeking a skilled Technical Support Specialist to join our team at Tata Consultancy Services. As a key member of our IT department, you will be responsible for providing exceptional technical support to our customers.


  • Chennai, Tamil Nadu, India Movate Full time

    Job DescriptionAt Movate, we are seeking a skilled Technical Support Specialist to join our team. This role involves providing exceptional customer service and technical support to resolve customers' technical issues.Key Responsibilities:Configure and Troubleshoot our product to resolve customer queries/issues.Act as a liaison between customers and internal...


  • Chennai, Tamil Nadu, India Noventiq Full time

    About the RoleAre you ready to drive change in emerging markets across nearly 60 countries, with a focus on the world's most important sectors? As a Technical Support Specialist at Noventiq, you will be part of a global leader in Digital Transformation and Cybersecurity.We are looking for a highly skilled IT professional to join our Global delivery team as...


  • Chennai, Tamil Nadu, India Fueling Brains & Academies Full time

    Job OverviewFueling Brains & Academies is a leading organization in the education sector, dedicated to transforming early childhood education through innovative approaches. We are seeking a highly skilled Technical Support Specialist to join our team.


  • Chennai, Tamil Nadu, India ProPMO Services Private Limited Full time

    ProPMO Services Private Limited is a leading provider of IT services, and we are seeking an experienced Technical Support Specialist to join our team. The successful candidate will be responsible for providing high-quality technical support to customers in a timely and professional manner.Job Summary:The Technical Support Specialist will work as part of a...


  • Chennai, Tamil Nadu, India Movate Full time

    Job Title: International Technical Support SpecialistAbout the Role:We are seeking a highly skilled and motivated International Technical Support Specialist to join our team at Movate. As a key member of our support team, you will be responsible for providing exceptional technical support to our clients via voice and chat channels.About You:To succeed in...


  • Chennai, Tamil Nadu, India Tata Consultancy Services Full time

    Dear CandidateGreetings from TCS Tata Consultancy Services (TCS) has been a pioneer in the technology arena, and we're always looking for talented individuals to join our team. Our company is a global leader in the tech industry, and we have no bounds when it comes to growth.Job Title: Technical Support SpecialistLocation: ChennaiEstimated Salary: ₹800,000...


  • Chennai, Tamil Nadu, India Movate Full time

    Job OverviewWe are hiring a Technical Support Specialist to join our team at Movate. This role involves providing exceptional customer support and troubleshooting technical issues related to network devices.Key Responsibilities:Handle customer calls and resolve technical issues in the first interaction.Work with international clients for troubleshooting...


  • Chennai, Tamil Nadu, India Trekea Mobile Full time

    About the RoleWe are seeking a highly skilled Technical Support Specialist to join our dedicated support team at Trekea Mobile. This is a hands-on technical role that comes with working with an innovative team and a strong focus on goal achievement.Key ResponsibilitiesRespond to customer queries in a timely and accurate manner, mostly via our dedicated...


  • Chennai, Tamil Nadu, India Movate Full time

    About Us:">Movate is a leading provider of customer support services, and we are seeking highly skilled Technical Support Specialists to join our team.


  • Chennai, Tamil Nadu, India Noventiq Full time

    System Admin-IT Help Desk EngineerWe are seeking a skilled Technical Support Specialist to join our global delivery team at Noventiq.About the RoleThis is an exciting opportunity for a professional with strong technical skills to provide expert support to employees and customers via various channels.Responsible for diagnosing and resolving complex computer...


  • Chennai, Tamil Nadu, India myGwork Full time

    Job OverviewWe are seeking a highly skilled Technical Product Support Specialist to join our team at Amazon Lab126. This is an inventive research and development company that designs and engineers high-profile consumer electronics.About the RoleThis position requires you to provide first-level support for handling technical issues from production services,...


  • Chennai, Tamil Nadu, India myGwork Full time

    About the RoleAmazon Lab126 is an innovative research and development company that designs and engineers high-profile consumer electronics.We are seeking a skilled Technical Support Specialist to join our Core Device OS team. As a key member of this team, you will be responsible for providing first-level support for handling Jiras, tickets, and operational...


  • Chennai, Tamil Nadu, India Talent21 Management and Shared Service Pvt Ltd Full time

    **Job Overview:**Talent21 Management and Shared Service Pvt Ltd is seeking a highly skilled Technical Support Specialist to handle Level 2 analysis, trouble shooting and resolution for our customers. This role involves handling product queries, maintaining up-to-date contact information, and ensuring timely execution of tasks allocated by the reporting...


  • Chennai, Tamil Nadu, India Movate Full time

    Job Title: Technical Support Specialist for Global Voice and Chat ProcessAbout the Role:We are seeking an experienced Technical Support Specialist to join our team at Movate. As a Technical Support Specialist, you will be responsible for providing exceptional customer service and technical support to our clients via voice and chat channels.Key...


  • Chennai, Tamil Nadu, India Mizuho Full time

    Mizuho Global Services Pvt Ltd, a subsidiary of one of Japan's largest banks, Mizuho Bank, offers an exciting opportunity for skilled professionals to join their team as a Technical Support Specialist - Global Helpdesk. With its commitment to ethical values and diversity, Mizuho fosters a culture that encourages growth and development.The role involves...


  • Chennai, Tamil Nadu, India Chargebee Full time

    Job Overview">We are seeking a skilled Advanced Technical Product Support Specialist to provide exceptional technical product support to our clients via various mediums.">About the Role">">The successful candidate will be responsible for developing in-depth knowledge of Chargebee's product offerings and utilizing this expertise to offer advanced technical...


  • Chennai, Tamil Nadu, India ProPMO Services Private Limited Full time

    **Job Description**We are seeking a seasoned Technical Support Specialist to join our team as a Senior L2 Engineer at ProPMO Services Private Limited in Chennai. As a key member of our technical support team, you will play a vital role in ensuring the highest level of customer satisfaction and delivering exceptional service.About the RoleIn this challenging...

  • IT Support Specialist

    1 month ago


    Chennai, Tamil Nadu, India HTC Global Services Full time

    Job OverviewWe are seeking a highly skilled IT Support Specialist to join our team at HTC Global Services. Based in Troy, Michigan, USA, this is an exciting opportunity for individuals who are passionate about delivering exceptional technical support services.