Technical Support Specialist

7 hours ago


Chennai, Tamil Nadu, India Tata Consultancy Services Full time

Dear Candidate

Greetings from TCS

Tata Consultancy Services (TCS) has been a pioneer in the technology arena, and we're always looking for talented individuals to join our team. Our company is a global leader in the tech industry, and we have no bounds when it comes to growth.

Job Title: Technical Support Specialist

Location: Chennai

Estimated Salary: ₹800,000 - ₹1,200,000 per annum

Educational Qualification: 15 Years of Full Time Education

We're seeking a skilled Service Desk Agent to provide first-level support through various channels, including calls, chats, and web tickets. Your primary role will be to handle incidents or service requests in line with our Service desk objectives.

The ideal candidate will have excellent communication skills and be ready to work in shifts. A plus would be relevant experience, preferably 3+ years.

Key Responsibilities:

  • Provide technical assistance and support for clients and partners via call, chat, and web
  • Coordinate incident resolution to ensure all problems are handled appropriately and in a timely manner
  • Demonstrate technical understanding of the products and services in our support catalog
  • Develop and maintain positive relationships with clients always focusing on their satisfaction
  • Take ownership and accountability of an incident from start through to a successful resolution, following up where needed and communicating to the client


  • Chennai, Tamil Nadu, India Zebronics India Pvt Ltd Full time

    Job Title: Technical Support SpecialistAbout Us: Zebronics India Pvt Ltd is a leading electronics manufacturing company in India, committed to delivering innovative and high-quality products to our customers.Job Summary: We are seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible...


  • Chennai, Tamil Nadu, India Gloposnet Systems Private Limited Full time

    Job Title: Technical Support SpecialistGloposnet Systems Private Limited, a leading company in advanced EPOS systems, seeks a dedicated Technical Support Specialist to join their team in Madipakkam, Chennai. This full-time position is suitable for freshers with up to 1 year of work experience.Responsibilities:Provide first-level support to clients via...


  • Chennai, Tamil Nadu, India Noventiq Full time

    About the RoleAre you ready to drive change in emerging markets across nearly 60 countries, with a focus on the world's most important sectors? As a Technical Support Specialist at Noventiq, you will be part of a global leader in Digital Transformation and Cybersecurity.We are looking for a highly skilled IT professional to join our Global delivery team as...


  • Chennai, Tamil Nadu, India Wipro Full time

    About the RoleWe are seeking a highly skilled Technical Support Specialist to join our team at Wipro. This role requires a strong understanding of process knowledge and tools, as well as excellent problem-solving skills.


  • Chennai, Tamil Nadu, India ProPMO Services Private Limited Full time

    ProPMO Services Private Limited is a leading provider of IT services, and we are seeking an experienced Technical Support Specialist to join our team. The successful candidate will be responsible for providing high-quality technical support to customers in a timely and professional manner.Job Summary:The Technical Support Specialist will work as part of a...


  • Chennai, Tamil Nadu, India CIAR Software Solutions Pvt Ltd Full time

    Company OverviewCIAR Software Solutions Pvt Ltd is a leading provider of software solutions for the restaurant and hotel industries.We are seeking an experienced Junior Technical Support Specialist to join our team at CIAR Software Solutions Pvt Ltd in Chennai, Tamil Nadu, India.This full-time position requires strong technical skills and excellent...


  • Chennai, Tamil Nadu, India Getinz Full time

    Job Title: Technical Support Specialist - Cloud ServicesAbout the Role: We are seeking an experienced Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical support to our customers, troubleshooting and resolving complex technical issues, and maintaining a high level of customer...


  • Chennai, Tamil Nadu, India FIS Full time

    Job OverviewFIS is seeking a skilled Technical Support Specialist to join our team. As a key member of our support team, you will be responsible for providing exceptional customer service and technical expertise to internal and external clients.Key ResponsibilitiesMonitor and respond to alerts and incidents in our 24x7 processing environment.Provide level 1...


  • Chennai, Tamil Nadu, India Thermo Fisher Scientific Full time

    As a Technical Support Specialist at Thermo Fisher Scientific in India, you will play a critical role in delivering exceptional technical support to our customers.About the RoleThe ideal candidate will have a strong background in instrumentation and electronics, with excellent communication and interpersonal skills. You will be responsible for providing...


  • Chennai, Tamil Nadu, India Chargebee Full time

    We are seeking a highly skilled Technical Support Specialist to join our Premium Support team at Chargebee. This role offers the opportunity to provide exceptional support to customers who have subscribed to our premium support offerings, ensuring their satisfaction and loyalty.The successful candidate will be responsible for developing and maintaining a...


  • Chennai, Tamil Nadu, India PayTabs Global Full time

    About This RoleAt PayTabs Global, we're seeking an experienced Technical Support Specialist to join our team. As a key member of our support team, you will be responsible for providing top-notch technical assistance to our merchants and partners.Job SummaryWe are looking for a highly skilled and motivated individual with strong technical expertise to provide...


  • Chennai, Tamil Nadu, India Movate Full time

    Job OverviewWe are hiring a Technical Support Specialist to join our team at Movate. This role involves providing exceptional customer support and troubleshooting technical issues related to network devices.Key Responsibilities:Handle customer calls and resolve technical issues in the first interaction.Work with international clients for troubleshooting...


  • Chennai, Tamil Nadu, India Teamware Solutions ( A division of Quantum Leap Co Full time

    Job SummaryWe are seeking a highly skilled Technical Support Specialist to join our team at Teamware Solutions (A division of Quantum Leap Co). As a key member of our support team, you will be responsible for providing top-notch technical support to our customers.Key ResponsibilitiesRespond promptly to technical issues and troubleshoot problems.Diagnose and...


  • Chennai, Tamil Nadu, India Tata Consultancy Services Full time

    About the RoleWe are seeking a skilled Technical Support Specialist to join our team in Chennai. As a key member of our support team, you will be responsible for providing exceptional customer service and technical assistance to our clients.Key ResponsibilitiesProvide timely and effective technical support to clients via email, chat, or phone.Analyze...


  • Chennai, Tamil Nadu, India Gigamon Full time

    Job SummaryWe are seeking a highly skilled Technical Support Specialist to join our EMEA/APAC technical Support team. The ideal candidate will have excellent customer handling skills and be able to communicate effectively with regional customers and partners.Key ResponsibilitiesActive participant in the customer support center to assist Global Support team...


  • Chennai, Tamil Nadu, India Movate Full time

    Role OverviewWe are seeking a highly skilled Technical Support Specialist to join our team at Movate. As a key member of our support team, you will be responsible for providing exceptional customer service and technical expertise to resolve complex issues.About the RoleThis is an exciting opportunity for a motivated and experienced individual to work in a...


  • Chennai, Tamil Nadu, India NielsenIQ Full time

    About the RoleWe are seeking a skilled Technical Support Specialist to join our team at NielsenIQ. This is a fantastic opportunity for someone who is passionate about delivering exceptional technical support and has experience working in a fast-paced environment.Job DescriptionThe successful candidate will be responsible for providing high-quality technical...


  • Chennai, Tamil Nadu, India Ganges Internationale Pvt. LTD. Full time

    Job Summary:The Technical Support Specialist will provide comprehensive support to the General Manager in a dynamic and fast-paced engineering environment. This role requires a strong engineering background, excellent organizational skills, and the ability to manage multiple tasks simultaneously.Key Responsibilities:1. Executive Support:Assist the General...


  • Chennai, Tamil Nadu, India HITACHI ENERGY TECHNOLOGY SERVICES PRIVATE LIMITED Full time

    About the RoleAs a Technical Support Specialist at HITACHI ENERGY TECHNOLOGY SERVICES PRIVATE LIMITED, you will be responsible for providing first-line support to our customers and global networks. This role requires excellent interpersonal skills, the ability to converse with customers politely and effectively via telephone, live chat, or email, and high...


  • Chennai, Tamil Nadu, India @ Six Sigma Full time

    Job DetailsCompany Overview@ Six Sigma is a leading organization in the industry, seeking a skilled Technical Support Specialist to join our IT department. This role plays a critical part in ensuring the smooth operation of our technology infrastructure.Salary and BenefitsThe estimated salary for this position is ₹480,000 per annum, offering a competitive...