Technical Support Specialist

1 month ago


Chennai, Tamil Nadu, India Movate Full time
Job Overview

We are hiring a Technical Support Specialist to join our team at Movate. This role involves providing exceptional customer support and troubleshooting technical issues related to network devices.

Key Responsibilities:

  • Handle customer calls and resolve technical issues in the first interaction.
  • Work with international clients for troubleshooting technical issues.
  • Collaborate with colleagues to ensure efficient resolution of customer queries.

Required Skills and Qualifications:

  • CCNA certificate or CCNA-based knowledge for troubleshooting US clients.
  • Strong knowledge of DHCP, DNS, IP configurations, LAN, WAN, and other networking fundamentals.
  • Excellent English communication skills.
  • A bachelor's degree in Computer Science or a related field.

Benefits:

  • A competitive salary of $60,000 per year.
  • Two-way cab facility within a 30km radius from Ambattur.
  • Health insurance, leave encashment, life insurance, paid sick time, paid time off, and provident fund benefits.
  • Night shift rotation with flexible working hours.

About Us:

Movate is a leading provider of IT services, committed to delivering exceptional solutions to our clients. We offer a dynamic work environment, opportunities for growth and development, and a comprehensive benefits package.



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