US Sales Executive with Excellent Communication Skills

6 days ago


Hyderabad, Telangana, India FRONIX SOLUTIONS PVT LTD Full time

Job Overview

We are seeking a highly skilled and results-driven US Sales Executive to join our team at FRONIX SOLUTIONS PVT LTD. This role requires a dynamic individual with exceptional communication skills, expertise in US Sales, and proficiency in English Voice Process.

About the Job

The ideal candidate will have 4 to 5 years of experience in a BPO environment, handling sales calls and managing customer interactions while demonstrating a strong understanding of MS Word, MS Excel, and MS PowerPoint. The ability to effectively communicate with US clients, drive sales, and ensure customer satisfaction is essential for this role.

Key Responsibilities

  • Handling Inbound and Outbound Calls: Address customer queries and promote products/services efficiently.
  • Identifying Customer Needs: Provide tailored solutions to enhance sales opportunities and build strong customer relationships.
  • Utilizing Productivity Tools: Prepare reports, presentations, and documentation using MS Word, MS Excel, and MS PowerPoint.
  • Internet Research and Browsing: Support sales and customer queries by utilizing high-level expertise in internet browsing and research.
  • Record Keeping and Performance Metrics: Maintain accurate records of customer interactions, feedback, and sales outcomes, ensuring consistent performance metric achievement.
  • Collaboration and Teamwork: Work collaboratively with team members to ensure smooth operations and high levels of customer service.
  • Objection Handling and Sales Closing: Handle objections professionally and provide effective solutions to close sales.
  • Lead Follow-up and Conversion: Follow up on leads and inquiries to convert prospects into customers.

Required Skills and Qualifications

  • 4 to 5 years of experience in a BPO environment, particularly in US Sales and English Voice Process.
  • Bachelor's degree in any field (preferred).
  • Strong proficiency in MS Word, MS Excel, and MS PowerPoint.
  • Excellent verbal and written communication skills in English with a strong accent-neutral voice.
  • Strong problem-solving and negotiation skills.
  • Ability to work in a fast-paced environment while maintaining high attention to detail.
  • Demonstrated ability to meet sales targets and KPIs.
  • Strong interpersonal skills and a customer-centric approach.

Compensation and Benefits

This role offers a competitive salary range of $30,000 - $40,000 per annum, along with opportunities for career growth and advancement. Additionally, we offer benefits such as professional development programs, employee wellness initiatives, and a dynamic work environment.



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