Technical Support Specialist
5 days ago
Movate is seeking a skilled Technical Support Specialist to join our global team.
Estimated Salary:$40,000 - $60,000 per annum
Job Description:We are looking for an individual with excellent communication skills and technical expertise to handle international voice and live chat support inquiries.
The ideal candidate will have a critical thought process and decision-making capability, with a focus on accuracy and a willingness to learn.
Key Responsibilities include:
- Providing top-notch technical support via phone and live chat
- Resolving complex internet troubleshooting issues related to computers, applications, networking, LAN, and WAN technologies
- Developing strong logical reasoning and computer proficiency basics
- Working effectively in a fast-paced environment, handling multiple tasks simultaneously, and adapting to new situations
Requirements:
To be successful in this role, you should possess:
- A minimum of 1 year of experience in a technical voice or live chat background
- Excellent communication, customer service, and technical skills
- Ability to work in a shift schedule, including night shifts
- Strong analytical and problem-solving skills
About Movate:
Movate is a leading company in the industry, committed to delivering exceptional services and building long-term relationships with our clients.
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