Customer Service Team Lead

2 days ago

Bengaluru, Karnataka, India beBeeCustomer Full time ₹ 60,000 - ₹ 80,000

We are seeking a highly skilled Customer Support Leader to join our team. This is an excellent opportunity for a seasoned professional to take on a challenging role and make a significant impact.

The ideal candidate will have a strong background in customer service, with experience in managing sales and support conversations across various platforms.

Responsibilities will include responding to all incoming enquiries on social media and other chat-based business platforms, as well as handling voice-based sales and support calls.

The successful candidate will be responsible for ensuring all customer support and service requests are addressed in a timely manner.

We are looking for someone with a minimum of 1-2 years relevant experience, preferably in a customer support or chat support role.

Candidates should also have fluency in Microsoft Office suite (Excel, Word, PowerPoint, etc.) and a bachelor's degree.

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