Customer Service Team Lead

Position Title:Customer Service Team LeadEducation:Graduate / PostgraduateExperience: 10 yearsLocation:BengaluruRole DescriptionResponsible for leading the customer support team, driving excellent customer service, monitoring performance, coaching team members, and ensuring they have the right tools and resources to succeed in a positive work...

Job DescriptionPosition Title: Customer ServiceEducation: Graduate / PostgraduateExperience: 10 yearsLocation: BengaluruRole DescriptionResponsible for leading the customer support team, driving excellent customer service, monitoring performance, coaching team members, and ensuring they have the right tools and resources to succeed in a positive work...

Position Title: Customer ServiceEducation: Graduate / Postgraduate Experience: 10 yearsLocation: Bengaluru Role DescriptionResponsible for leading the customer support team, driving excellent customer service, monitoring performance, coaching team members, and ensuring they have the right tools and resources to succeed in a positive work...

Position Title: Customer Service Education: Graduate / Postgraduate Experience : 10 years Location: Bengaluru Role Description Responsible for leading the customer support team, driving excellent customer service, monitoring performance, coaching team members, and ensuring they have the right tools and resources to succeed in a positive work...

Team Lead Role Summary:We are seeking a seasoned Team Lead to oversee a high-performing team of customer service agents. As a Team Lead, you will be responsible for guiding and developing your team members to deliver exceptional customer experiences.About the Role:In this challenging and rewarding role, you will direct a team of 10 or more agents, providing...

Job SummaryThe Customer Service Team Lead will oversee a 24/7 customer support center, ensuring seamless coordination across all divisions.Key ResponsibilitiesLead and manage a team handling complaints, roadside assistance, escalations, and general inquiries.Monitor team performance using KPIs (response time, resolution rate, CSAT) and drive continuous...

Customer Service Supervisor JobWe are seeking an experienced and skilled Customer Service Supervisor to lead a team of professionals in providing exceptional customer service.About the RoleManage a team of customer service representatives to ensure timely and efficient resolution of customer inquiries and issues.Analyze and identify areas for process...

**Job Title:** Service Delivery Manager">As a Service Delivery Manager, you will be responsible for leading a team of professionals in delivering exceptional customer service. You will manage the day-to-day activities of the team, ensuring that all tasks are completed to the highest standards.">">Key Responsibilities:">">Manage and motivate a team of...

We are seeking a proactive and experienced Team Lead to manage our BLENDED PROCESS. The ideal candidate will oversee day-to-day operations, ensure high service levels, coach team members, and drive process improvements to enhance customer satisfaction.Key Responsibilities:Monitor daily volumes, response times, and customer satisfaction metrics (CSAT, FCR,...

JOB DESCRIPTION:Customer Support Team LeadCOMPANY PROFILE:Flexidigital Tech India Private Limited is part of the Fingular Group and operates in India's digital lending space under the brand name TrustPaisa).JOB SUMMARY:We are looking for a proactive and experienced Customer Support Team Leadto oversee and guide our customer care team. In this role, you will...