Technical Onboarding Expert

2 weeks ago


Delhi, Delhi, India upforwork Full time

**Job Description:**

We are looking for a **Technical Onboarding Expert** to join our team. As a Technical Onboarding Expert, you will be responsible for providing technical support to our clients throughout the onboarding process.

**Key Responsibilities:*

  • Provide technical support to clients during the onboarding process.
  • Troubleshoot and investigate issues related to client workflows and automation processes.
  • Perform User Acceptance Testing (UAT) on new features and bug fixes, ensuring functionality and usability.

**Required Skills and Qualifications:**

  • Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience).
  • Minimum 2-3 years of experience in a technical support or consulting role.
  • Strong understanding of automation principles and tools (e.g., Postman).
  • Familiarity with system integration concepts and processes.
  • Proficiency in SQL for data analysis.

**Benefits:**

  • A competitive salary of $85,000 per year.
  • A comprehensive benefits package including health insurance, retirement plan, and paid time off.
  • Ongoing training and professional development opportunities.

**Location:** Our office is located in [location], but we offer remote work options for our employees.



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