Technical Support Expert
3 days ago
About Talentoj
Talentoj is a cutting-edge company that prides itself on delivering exceptional mobile experiences. We are seeking an expert Technical Support Expert to join our team.
Key Responsibilities
- Be the first technical/engineering layer for support requests, bridging the gap between mobile engineers and customer success representatives
- Directly engage with customers to ensure our mobile product is well integrated
- Investigate issues and provide technical support
- Interface between mobile engineers, Customer Success and our customers
Requirements
- Strong understanding of one native mobile technology (iOS and/or Android development)
- Keen to learn new technologies (various cross-platform frameworks)
- Desire to share knowledge when providing training to Solution Engineers and integration & support team
Benefits Package
We offer a competitive salary range of $140,000 - $200,000 per year, depending on experience. Additionally, you will have the opportunity to work with a talented team of engineers and customer success representatives.
Expected Salary: $170,000 per year
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