Customer Onboarding Expert
1 day ago
About Us:
Contlo is a pioneering AI marketing platform that empowers modern, fast-growing businesses to maximize their marketing efforts by harnessing the potential of their brand's own generative AI Model. Our platform enables businesses to drive customer retention through personalized campaigns and automated customer journeys using contextual Generative AI marketing capabilities across various touchpoints.
About the Role:
We are seeking a highly skilled Customer Onboarding Specialist to play a critical role in our customer onboarding process and be the first point of contact for implementation. This position requires a proactive and driven individual with excellent communication skills and a passion for solving customer problems.
Key Responsibilities:
- Manage multiple projects simultaneously in a fast-paced environment, ensuring timely completion and meeting customer expectations.
- Develop strong relationships with customers, understanding their needs, and providing tailored solutions.
- Design organized and effective onboarding plans and schedules for clients.
- Communicate complex ideas and data in written, presentation, and verbal formats to customers and team members.
- Maintain up-to-date knowledge of CDPs and similar tools dealing with marketing technology.
- Handhold clients through walkthroughs on the panel during the initial phase.
- Foster strong communication skills both one-to-one and one-to-many.
- Follow strict timelines on completion of projects by the due date.
- Provide valuable insights from generic and market-based studies to D2C and E-commerce based clients.
Requirements:
- 2-3 years of experience in a customer onboarding or Implementation role supporting a B2B SaaS product, particularly in Marketing Automation Domain.
- Customer Obsession: Demonstrated ability to build strong customer relationships and a passion for teaching others.
- Project Management: Proven ability to manage multiple projects simultaneously in a fast-paced environment.
- Communication Skills: Ability to clearly convey complex ideas and data in written, presentation, and verbal formats.
- Attention to Detail: High attention to detail with the capability to design organized and effective onboarding plans and schedules.
- Adaptability: Driven, quick-thinking, and thrive in a fast-paced, challenging environment.
Salary Estimate: $80,000 - $110,000 per annum, depending on experience and qualifications.
-
Customer Onboarding Expert
1 week ago
Delhi, Delhi, India Contlo Full timeAbout UsContlo is a pioneering AI marketing platform that empowers modern, fast-growing businesses to maximize their marketing efforts by harnessing the potential of their brand's own generative AI Model.About the RoleWe are seeking a highly skilled Customer Onboarding Specialist to play a critical role in our customer onboarding process and be the first...
-
Customer Onboarding Solutions Expert
1 week ago
Delhi, Delhi, India Contlo Full timeUnlock the Potential of Customer OnboardingAbout Us:At Contlo, we are pioneers in AI marketing technology. Our platform empowers businesses to maximize their marketing efforts by harnessing the power of generative AI models.We enable businesses to drive customer retention through personalized campaigns and automated customer journeys using contextual...
-
Customer Onboarding Specialist
1 week ago
Delhi, Delhi, India LevelupforWomen Full timeWe are seeking a Customer Onboarding Specialist to join our team at LevelUpForWomen.Job OverviewThe successful candidate will play a pivotal role in ensuring client success and organizational growth. The Customer Onboarding Specialist will be responsible for managing client onboarding, creating communication channels, and maintaining high levels of client...
-
Delhi, Delhi, India Poonawalla Fincorp Full timeJob DescriptionPoonawalla Fincorp is seeking an experienced Director of Customer Onboarding and Operations to lead the customer onboarding lifecycle from application submission to account activation.About the RoleWe are looking for a highly skilled professional with expertise in operations management, particularly in customer onboarding, within the NBFC or...
-
Customer Onboarding Strategist
3 days ago
Delhi, Delhi, India Contlo Full timeAbout UsContlo is a pioneering AI marketing platform that empowers modern, fast-growing businesses to maximize their marketing efforts by harnessing the potential of their brand's own generative AI Model. Our platform enables businesses to drive customer retention through personalized campaigns and automated customer journeys using contextual Generative AI...
-
Customer Onboarding Professional
4 weeks ago
Delhi, Delhi, India Career Hunt India Pvt Ltd Full timeJob DescriptionThis is an exciting opportunity for a highly motivated and organized individual to join our team at Career Hunt India Pvt Ltd as a Customer Onboarding professional.The ideal candidate will have excellent communication skills, be able to work independently with minimal supervision, and possess a strong attention to detail.Key responsibilities...
-
Senior Operations Strategist
5 days ago
Delhi, Delhi, India Poonawalla Fincorp Full timeJob DescriptionWe are seeking an experienced Senior Operations Strategist to lead our customer onboarding operations at Poonawalla Fincorp. As a key member of our team, you will be responsible for overseeing the entire customer onboarding lifecycle, from application submission to account activation.Key Responsibilities:Develop and implement streamlined...
-
Customer Onboarding Specialist
4 weeks ago
Delhi, Delhi, India Career Hunt India Pvt Ltd Full timeAt Career Hunt India Pvt Ltd, we are seeking a talented Customer Onboarding Specialist to join our team. As an ideal candidate, you will have excellent communication skills, with a preference for female candidates.The role involves working with graduates from accredited universities, aged up to 35 years, with 0-4 years of relevant experience or freshers...
-
Operations Management Specialist
6 days ago
Delhi, Delhi, India Poonawalla Fincorp Full timePoonawalla Fincorp is seeking a skilled Operations Management Specialist to lead our customer onboarding efforts. This role requires a strategic thinker with exceptional leadership skills and the ability to drive operational excellence.The successful candidate will oversee the entire customer lifecycle, from application submission to account activation, and...
-
Customer Onboarding Specialist
4 days ago
Delhi, Delhi, India Visa2Fly Full timeAbout Visa2Fly">We are a pioneering online visa application platform dedicated to revolutionizing the travel industry. Our strong partnerships with prominent players like MakeMyTrip, ClearTrip, Yatra, and over 1000+ travel agents have made us a rising star in the industry.">Our mission is to build a seamless and hassle-free experience for travelers...
-
Travel Onboarding Consultant
6 days ago
Delhi, Delhi, India Cox & Kings Full timeAt Cox & Kings, we are seeking an experienced Travel Onboarding Consultant to join our team. This is a unique opportunity to work with clients and ensure a smooth onboarding experience for our corporate travel booking tool.Job Overview:The ideal candidate will be responsible for guiding clients through the setup, configuration, and initial use of our...
-
IT Solutions Expert
4 days ago
Delhi, Delhi, India SuperOps Full timeEmpower IT Teams with Cutting-Edge TechnologySuperOps is a SaaS startup revolutionizing the IT industry with innovative solutions. As an IT Solutions Expert, you will be at the forefront of delivering exceptional customer experiences.About UsWe are a team of engineers, product architects, designers, and AI experts passionate about reshaping the world of IT....
-
Technical Onboarding Specialist
6 days ago
Delhi, Delhi, India TIGI HR Full timeJob DescriptionWe are seeking a highly skilled Technical Onboarding Specialist to join our team at TIGI HR. As a key member of our onboarding process, you will be responsible for providing technical guidance and support to our clients.About the RoleProvide technical training and customer service to clientsLearn quickly and adapt to changes while maintaining...
-
Cloud Infrastructure Solutions Expert
1 week ago
Delhi, Delhi, India Syntax Full timeJob OverviewWe are seeking a highly skilled Cloud Infrastructure Solutions Expert to join our team at Syntax. This role will involve supporting mission-critical workloads on Oracle Cloud Infrastructure (OCI) and onboarding new customers to OCI.The ideal candidate will be a hands-on, self-starter contributor with a good cloud computing background and...
-
Customer Support Process Expert
6 days ago
Delhi, Delhi, India Spur Full timeAbout SpurSpur is a Meta Tech Partner revolutionizing marketing for eCom brands, creators, and businesses through automations on Instagram, Facebook, and WhatsApp. Our platform helps them boost customer retention, streamline support, and improve customer satisfaction. We also empower creators to grow their followers and monetize their content...
-
Electrical Panel Sales Professional
3 days ago
Delhi, Delhi, India EXPERT ENGINEERS Full timeExpert Engineers is a fast-growing professionally managed panel manufacturing company engaged in the Manufacturer of custom-built low-voltage electrical switchboards, panels, electrical control panels catering to the needs of building, water, power, and industrial sectors through its products to empower and enlighten the lives of people. Our product range...
-
Electrical Panel Sales Engineer
4 days ago
Delhi, Delhi, India EXPERT ENGINEERS Full timeAbout the RoleWe are seeking a highly motivated and experienced Electrical Panel Sales Engineer to join our team at Expert Engineers. The successful candidate will be responsible for selling electrical panels and related equipment to customers.
-
ERP CRM Sales Expert
3 hours ago
Delhi, Delhi, India Newgen Digitalworks Private Limited Full timeAbout the Job: We are seeking an experienced ERP CRM Sales Expert to promote and sell software solutions, including ERP, CRM, HRIS, and other software products, by aligning offerings with client needs and demonstrating a deep understanding of the product's value propositions.Key Responsibilities:Promote and sell software solutions, including ERP, CRM, HRIS,...
-
Research Consultant Expert
3 weeks ago
Delhi, Delhi, India The Xpressviews Full timeRole OverviewAs a Research Analyst/Senior Research Analyst at The Xpressviews, your primary responsibility will be to identify and onboard top consultants and experts from various industries.You will work closely with experienced professionals to ensure our clients receive the best advice and support. Our mission is to provide companies with access to the...
-
IT Service Delivery Expert
5 days ago
Delhi, Delhi, India SuperOps Full timeAbout SuperOps: A cutting-edge SaaS startup empowering IT service providers and teams worldwide with AI-powered technology. Backed by marquee investors like Addition, March Capital, Matrix Partners India, Elevation Capital, and Tanglin Venture Partners.Founded by Arvind Parthiban and Jayakumar Karumbasalam, SuperOps is built on a team of engineers, product...