Travel Onboarding Consultant

21 hours ago


Delhi, Delhi, India Cox & Kings Full time

At Cox & Kings, we are seeking an experienced Travel Onboarding Consultant to join our team. This is a unique opportunity to work with clients and ensure a smooth onboarding experience for our corporate travel booking tool.

Job Overview:

The ideal candidate will be responsible for guiding clients through the setup, configuration, and initial use of our platform to align with their business needs. This role involves problem-solving, technical acumen, outstanding customer service skills, and experience in corporate travel or SaaS onboarding.

Main Responsibilities:
  1. Lead the end-to-end onboarding process for new clients, ensuring timely and accurate implementation of the corporate travel booking tool.
  2. Gather and analyze client requirements to configure the tool according to their travel policies, preferences, and workflows.
  3. Customize settings, user roles, and permissions to fit each client's organizational needs.
  4. Conduct training sessions (virtual or on-site) for client administrators and end-users to ensure effective platform adoption.
  5. Create and maintain training materials, tutorials, and documentation to aid in client education.
Key Skills & Qualifications:
  • Bachelor's degree in Business, IT, or a related field.
  • 2+ years of experience in client onboarding, implementation, or technical support in a SaaS or corporate travel environment.
  • Strong understanding of corporate travel management and booking systems.
  • Excellent communication, presentation, and client-facing skills.
  • Technical proficiency with SaaS platforms, with the ability to troubleshoot, configure, and manage setups.

We offer a competitive salary of $60,000 - $80,000 per year, depending on experience. If you are passionate about delivering exceptional client experiences and have a background in corporate travel or SaaS onboarding, we encourage you to apply.



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