Senior Travel Consultant
1 week ago
We are seeking a Senior Travel Consultant to join our team at RC Project Consultancy (RCPC) in Delhi.
As a key member of our travel agency, you will be responsible for helping clients plan and arrange their business or leisure travel.
The estimated salary for this role is ₹350,000 - ₹450,000 per annum, based on industry standards and market conditions.
Your primary duties will include:
- Talking to clients to understand their preferences, schedules, and budgets, and using this information to tailor their travel arrangements.
- Using vendor databases to find flights, hotels, cruises, tours, and other travel options that meet the client's needs.
- Calculating the total cost of travel and discussing arrangements with clients, ensuring they have a clear understanding of what they can expect.
- Booking travel, hotels, rental cars, and other reservations on behalf of the client.
- Providing clients with expert advice on local customs, attractions, and safety, as well as information on required documents such as passports and visas.
- Creating customized travel itineraries based on clients' preferences, interests, and budgets, taking into account any specific requirements they may have.
- Handling issues such as canceled flights or hotel reservation problems, and resolving them promptly and efficiently.
- Arranging refunds and handling complaints in a professional and courteous manner.
- Following up with clients about their travel plans and making adjustments as needed to ensure they have a smooth and enjoyable journey.
- Maintaining accurate records of bookings, payments, transactions, phone calls, and meetings, providing valuable insights for future improvements.
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Senior Travel Coordinator
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