Travel Itinerary Specialist
1 week ago
We are seeking an experienced and skilled Travel Consultant to join our team at Best & Less Travel Pty Ltd. As a key member of our operations team, you will be responsible for providing exceptional customer service and expertise in planning and executing personalized travel itineraries.
About the Role:
- Determine clients' requirements for travel and advise on tailored itineraries based on best routes and cost.
- Make and confirm reservations using GDS (Global Distribution System) and notify clients of travel dates, baggage limits, special requests, visa requirements, and other relevant information.
- Collect payments and issue clients' receipts, relevant documentation, and tickets for travel.
- Advise clients of schedule changes in a timely manner and maintain internal workflows using CRM (Customer Relationship Management) and mid-office applications.
What We Offer:
- A competitive salary package including a base salary of $55,000 - $65,000 per annum, depending on experience.
- Opportunities for career growth and professional development in a dynamic industry.
- A comprehensive benefits package, including provident fund, generous leave entitlements, and incentives.
Requirements:
- Minimum of two years of experience as a Travel Consultant or equivalent.
- Fluency in English is essential, with proficiency in GDS, Microsoft Office, or Google Docs, and familiarity with any CRM system.
- Excellent communication and customer service skills, with a willingness to learn and adapt to new situations.
Qualifications:
- A graduate degree in any discipline or IATA qualification with industry experience.
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