CMDB Technical Lead

4 days ago

Allahabad, Uttar Pradesh, India beBeeSenior Full time ₹ 1,50,00,000 - ₹ 2,00,00,000

Key Job Responsibilities:

The successful candidate will be responsible for administering and executing configuration management changes, ensuring CMDB data integrity & robustness. This role works closely with the IT ServiceNow System Admin and all process owners within IT.

This position is focused on maintaining accurate and complete CMDB data by identifying and resolving data inconsistencies. Establishing relationships between CIs to accurately reflect dependencies within the IT infrastructure. Performing data cleansing and deduplication activities. Manage the CMDB module, improving data representation accuracy. Develop and track key performance indicators for CMDB health.

Beyond that, the consultant should be experienced in stakeholder management to gather, analyse and launch requirements related to ITSM, ITOM and CMDB/Asset areas. The ideal candidate should possess strong technical expertise in external data source integrations, ITOM discovery, OT Module and along with a solid understanding of SAM Module.

  • 8-10 years' experience in an IT Industry
  • 5 years' ServiceNow experience with a focus on IT Service Management (ITSM)
  • 5 years' experience in ServiceNow CMDB, ITOM, SAM (Software Asset Management) & HAM (Hardware Asset Management) Module

We're seeking someone who has excellent communication and collaboration skills, ITIL certified and Strong experience of ITIL processes. Certified ServiceNow Admin (CSA) | CMDB Fundamentals | ITOM Discovery Implementation | CSDM Fundamental.

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