Customer Service Representative

1 day ago

Gurgaon, Haryana, India Fitclub Gym Full time
About Us

FitClub is a premium fitness destination committed to helping individuals achieve their health and wellness goals. As part of the Bellator Group, we pride ourselves on delivering exceptional service, cutting-edge facilities, and a vibrant fitness community.

Job Description

We are seeking a professional and energetic client engagement specialist to join our growing team at our new branch in Gurgaon. As the first point of contact for members and guests, you'll play a key role in creating a welcoming environment, ensuring smooth operations, and connecting members with the right services and team members.

Key Responsibilities
  1. Front Desk Operations: Greet members and guests warmly, ensuring a positive first impression. Manage check-ins, provide information about services, and enforce facility policies.
  2. Membership Assistance: Address inquiries about memberships, programs, and promotions. Support new member sign-ups, renewals, and account management.
  3. Customer Support: Handle client questions, concerns, and complaints professionally and efficiently. Escalate issues to relevant team members when necessary.
  4. Facility Management: Maintain a clean and organized reception area. Ensure promotional materials and supplies are readily available.
  5. Appointment Scheduling: Assist members in booking personal training sessions, classes, or other services.
  6. Sales Coordination: Connect potential members with the sales team to discuss membership options. Support lead generation by sharing insights about member inquiries and interests.
  7. Promotions and Upselling: Inform members about special offers, events, and services. Encourage upselling opportunities to enhance the client experience.
  8. Client Engagement: Build relationships with members to encourage loyalty and retention. Provide personalized support and assistance as needed.
Requirements
  • Exceptional communication and interpersonal skills.
  • Professional demeanor with a customer-focused attitude.
  • Experience in customer service or hospitality is a plus.
  • Strong organizational and multitasking abilities.
  • Proficiency in administrative tasks and payment systems.
  • A passion for health and fitness is highly valued.
What We Offer
  • Competitive salary: ₹25,000 - ₹35,000 per month.
  • Complimentary access to FitClub facilities and wellness programs.
  • Career development opportunities in the fitness industry.

  • Customer Service Representative

    3 days ago

    Gurgaon, Haryana, India Alight Solutions Full time

    Job OverviewAlight Solutions is seeking a skilled Customer Service Representative to join our team.

  • Customer Service Representative

    3 days ago

    Gurgaon, Haryana, India White Force Group Full time

    We are seeking a highly motivated and skilled Customer Service Representative to join our team at White Force Group. As a key member of our front office team, you will be responsible for providing exceptional customer service to our clients and visitors.Job Summary:The Customer Service Representative will act as the first point of contact for our clients and...

  • Customer Service Representative

    1 month ago

    Gurgaon, Haryana, India HireBloc Ventures Pvt Ltd Full time

    **Company Overview**HireBloc Ventures Pvt Ltd is a leading recruitment agency specializing in providing staffing solutions to various industries. With a strong focus on customer satisfaction, we help companies find the right talent and candidates discover their dream jobs.**Job Overview**We are seeking a highly skilled Customer Service Representative to join...

  • Customer Service Representative

    1 month ago

    Gurgaon, Haryana, India Jubilant FoodWorks ( NCR1) Full time

    **Job Role:**With Jubilant FoodWorks (NCR1), we're seeking a skilled Customer Service Representative to join our team.Key Responsibilities:Deliver products from outlet to customers' homesServe customers with zeal and enthusiasmWork in shifts ranging from 3 hours to 8 hoursBenefits:Competitive salary paid weeklyCompany-provided bike and petrol for...

  • Customer Service Representative

    2 weeks ago

    Gurgaon, Haryana, India Sana Search International Full time

    About the Role We are looking for a skilled Customer Service Representative to join our team at Sana Search International in Gurgaon. Salary: The salary for this position is ₹37,000 per month, which includes a performance-based incentive of up to ₹5,000. Job Description As a Customer Service Representative, you will be responsible for providing...

  • Telugu Customer Service Representative

    2 weeks ago

    Gurgaon, Haryana, India MattsenKumar Full time

    Job Title: Telugu Customer Service RepresentativeAbout the Job:This is a fantastic opportunity to join MattsenKumar as a Telugu Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service to international clients through inbound calling.Key Responsibilities:Handle incoming calls in Telugu...

  • Customer Service Representative

    3 weeks ago

    Gurgaon, Haryana, India Genpact Full time

    About GenpactAs a global professional services firm, Genpact is dedicated to delivering outcomes that shape the future. With over 125,000 people across 30+ countries, our team is driven by curiosity, agility, and a desire to create lasting value for clients.We serve and transform leading enterprises, including Fortune Global 500 companies, with our deep...

  • Customer Service Representative

    1 month ago

    Gurgaon, Haryana, India Careerxtra Full time

    About the RoleWe are seeking a highly skilled Dutch speaking Customer Service Representative to join our team at Careerxtra. As a Customer Service Representative, you will be responsible for delivering exceptional customer experiences through various communication channels.Key ResponsibilitiesEngage with customers through phone, email, chat, and social media...

  • Customer Service Representative

    3 days ago

    Gurgaon, Haryana, India Genpact Full time

    About the RoleWe are seeking a skilled Customer Service Representative to join our team at Genpact. As an International Support Associate, you will be responsible for providing exceptional customer service and support to clients across the globe.Key ResponsibilitiesManage incoming phone calls from clients, responding to their inquiries and resolving issues...

  • Customer Service Representative Opportunity

    3 weeks ago

    Gurgaon, Haryana, India RightO Full time

    About RightOWe are a leading organization in the industry, committed to delivering exceptional customer experiences.Job OverviewThis is an exciting opportunity for a Customer Service Representative to join our team at RightO. As a Customer Service Representative, you will play a key role in providing top-notch support to our customers.ResponsibilitiesInbound...

  • Customer Service Representative

    3 weeks ago

    Gurgaon, Haryana, India Snaphunt Full time

    Job OverviewWe are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Snaphunt.About the RoleThis is a full-time opportunity to work in a dynamic environment where you will be responsible for handling inbound calls and emails, resolving customer inquiries, and ensuring strong customer satisfaction.You will...

  • Customer Service Representative for Alight Solutions

    3 days ago

    Gurgaon, Haryana, India Alight Solutions Full time

    Alight Solutions is seeking a highly skilled Customer Service Representative to join our team in Gurgaon, India. This role offers an exciting opportunity to work in a dynamic environment and contribute to delivering exceptional customer service.About the JobWe are looking for a talented individual who can provide top-notch customer support and resolve issues...

  • Customer Service Representative

    2 weeks ago

    Gurgaon, Haryana, India Agilent Full time

    Job OverviewAs a key member of our team, you will be responsible for providing exceptional customer service and support to our clients. This role requires strong communication skills, attention to detail, and the ability to work effectively in a fast-paced environment.About the RoleThis full-time position offers a competitive salary range of $60,000 -...

  • Customer Service Representative

    2 weeks ago

    Gurgaon, Haryana, India Mekyek Full time

    Overview of Mekyek:">Mekyek is a dynamic organization dedicated to providing exceptional customer experiences. As a Customer Care Executive, you will be at the forefront of this mission.Compensation Package:We offer a competitive salary range of INR 15,000 - 25,000 per month, ensuring that you are fairly rewarded for your hard work and dedication.About the...

  • Customer Service Representative

    3 weeks ago

    Gurgaon, Haryana, India Yatriv Consultants Full time

    At Yatriv Consultants, we are seeking a highly motivated and customer-focused Customer Service Representative to join our team in Bangalore. As an Associate Inbound Voice Process professional, you will be the face of our organization, interacting with customers to provide exceptional service and support.

  • Customer Service Representative

    2 weeks ago

    Gurgaon, Haryana, India MattsenKumar Full time

    Job OverviewWe are seeking a highly skilled Customer Service Representative to join our team at MattsenKumar in Gurugram, India. This role is responsible for providing exceptional customer service and support to our clients through inbound calls.

  • Customer Service Representative

    3 weeks ago

    Gurgaon, Haryana, India MattsenKumar Full time

    About MattsenKumarMattsenKumar is a renowned organization seeking a skilled Customer Service Representative to join our team in Gurugram. This role requires excellent communication skills, a strong ability to resolve customer complaints, and a passion for delivering exceptional service.

  • Customer Service Representative

    2 weeks ago

    Gurgaon, Haryana, India MattsenKumar Full time

    Job Title: Customer Service RepresentativeWe are seeking a skilled Customer Service Representative to join our team at MattsenKumar in Gurugram. This role is ideal for individuals who enjoy interacting with customers, providing excellent service, and working in a dynamic office environment.About the RoleThis is a full-time position that requires excellent...

  • Customer Service Representative

    2 weeks ago

    Gurgaon, Haryana, India AMEX Full time

    Unlock Your Potential in a Dynamic RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative - Business Development. In this exciting role, you will have the opportunity to make a real impact on our customers' lives while developing your skills and knowledge.

  • Customer Service Representative

    2 weeks ago

    Gurgaon, Haryana, India Sana Search International Full time

    Job Title: Customer Service RepresentativeWe are seeking a skilled and enthusiastic Customer Service Representative to join our team at Sana Search International. About the Role:In this role, you will be responsible for handling customer inquiries and resolving issues in a timely and professional manner. You will also provide excellent communication skills...